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Longo Toyota of Prosper

Prosper, TX

4.9
1,230 Reviews

2100 West University Drive

Prosper, TX

75078

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1,230 Reviews of Longo Toyota of Prosper

December 11, 2020

Needed battery and had no appointment. Had to get battery from another dealership as they did not have battery in stock. Offered to take me home and pick up instead of waiting there. Washed my car More

by Carey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
Dec 11, 2020 -

Longo Toyota of Prosper responded

Thank you for such a kind-hearted review and please know that Longo Toyota of Prosper is always here to help, if we can! Happy Holidays - Team Longo

December 10, 2020

I highly recommended this dealership! Harrison made the car buying experience so easy and painless. He was prepared for my visit. The car I inquired about was parked out front upon my arrival, and informat More

by lindseylederer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
Dec 10, 2020 -

Longo Toyota of Prosper responded

CONGRATULATIONS on your recent purchase at Longo Toyota of Prosper. We know you have many choices when selecting a brand/dealer and honored you've chosen Longo to handle your car care needs. I can't quiet smiling after reading this review - THANK YOU for being so kind and welcome to the Longo Family... Happy Holidays! Kary Loefler Guest Relations Director

December 09, 2020

Excellent service, staff was very friendly and helpful. Harrison was very friendly and helpful. Made the whole process super smooth. Will recommend Harrison and Longo Toyota to anyone in the market. Thanks More

by Jake100607
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
Dec 10, 2020 -

Longo Toyota of Prosper responded

Good Morning Jake - It's Longo Toyota of Prosper wanting to say THANK YOU for entrusting us with your car care needs. Please have the Merriest of Holidays and enjoy what you drive Kary Loefler Guest Relations Director

December 09, 2020

Went to the other dealerships before eventually arriving at Longo Toyota of Prosper. Harrison was the first sales representative to truly listen to what I wanted and not try to sell me things that I didn't. More

by Travis Downs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
Dec 10, 2020 -

Longo Toyota of Prosper responded

WOW - what an awesome way to begin our day at Longo Toyota of Prosper - THANK YOU for the shout out! Please have a safe Holiday - Team Longo

December 08, 2020

Service was great! Got everything I wanted!Was very Service was great! Got everything I wanted! Was very pleased with the staff and how they handled our needs. I definately recommend. Top notch serv More

by tamuarav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olu Betiku
Dec 09, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater about your visit to Longo Toyota of Prosper. Stay safe and Happy Holidays! Team Longo

December 07, 2020

Great experience buying a new Tacoma! Fair pricing for the new truck, they gave me a good deal on my trade in, and all the associates were friendly and professional. Edwin, Bazlur and Alex are fantastic. More

by Lauren C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Burris, Finance, Edwin Tillman, BAZ RAHMAN
Dec 07, 2020 -

Longo Toyota of Prosper responded

Congratulations Lauren on your brand new Tacoma - nice job and honored you've chosen Longo Toyota of Prosper to handle your car care needs. I can't wait to share this review with the team, I know it's going to make their day, it certainly has made mine. Welcome to our family and please stay safe! Kary Loefler Guest Relations Director

December 05, 2020

Great customer service...The team of Olu Betiku and Edwin ensured an exceptional purchase experience throughout the transaction. I cant thank them enough. They also ensured that my request to tint my car on More

by udoaguwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman, Olu Betiku
Dec 07, 2020 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU for posting your visit to Longo Toyota of Prosper on DealerRater. We know you have many choices when selecting a brand/dealer and honored you've chosen us to handle your car care needs. Happy Holidays from all of us at Longo Toyota of Prosper.

December 03, 2020

Outstanding service. They were very easy going on the negotiation. Not pushy at all. Honest and coherent pricing =. Price you see online price you pay at the dealer. No hidden fees or whatsoever. Olu is More

by Jesus Morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OLU , Olu Betiku
Dec 03, 2020 -

Longo Toyota of Prosper responded

Good Morning Mr. Morales - THANK YOU for this wonderful shout out on DealerRater. Boy did you ever put a smile on our faces at Longo Toyota of Prosper. We know you have many choices when selecting a brand/dealer and honored you've chosen us to handle your purchasing needs. Have the Merriest of Holidays and stay safe! Kary Loefler Guest Relations Director

December 03, 2020

He was pleasant and extremely helpful! He listened to our needs and didn’t try to sway us from initial conversations. Everything was done in a timely manner More

by Rondamacedonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
Dec 03, 2020 -

Longo Toyota of Prosper responded

Thank you for the DealerRater shout out about your visit to Longo Toyota of Prosper and with Mr. Tony Bailey. Welcome to our family and THANK YOU again, for being the most important part of our business. Hurry back! Kary Loefler - Guest Relations Director

December 02, 2020

I place a order online#3221, and I would call parts and they would tell me it's back order, I waited 6 weeks and told them to cancel it instead PARTS send me the wrong color molding flat Black and when I s More

by Frank
Recommend Dealer
No
Employees Worked With
Lucas parts Manager
Dec 04, 2020 -

Longo Toyota of Prosper responded

Good Afternoon Frank, We’re extremely sorry to read your recent interaction with our part department was such a disappointment, particularly since you had chosen our dealership for your auto care needs. We understand when parts are ordered by the consumer, part numbers and description, at times, maybe inaccurate and in this case, the color code for your part white vs. super white was an error. I know our Parts Personnel has tried reaching out to you, but has been unsuccessful. Please feel free to contact us back, at 469.850.6315. We look forward to hearing back from you Team Longo

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