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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
454 Reviews

454 Reviews of Longo Toyota of Prosper - Service Center

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August 29, 2025

Hands down the best service advisor I’ve ever worked with! Cameron Knott is a true rock star, professional, knowledgeable, and always goes above and beyond. He’s the reason I keep coming back. Highly re More

by AJ Mak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Longo Toyota of Prosper responded

Thank you so much for your incredible feedback! We're thrilled to hear about your outstanding experience with Cameron. He truly is a rock star, and we’re proud to have such a professional and dedicated team member who goes above and beyond for our guests. Your kind words mean a lot to us, and we’re so grateful for your continued loyalty. Have a Happy & Safe Labor Day and hurry back - Team Longo

August 26, 2025

We have 2 Toyota Vehicles that we have serviced at Longo Toyota and Doug is honest and upfront on any needed repairs. At checkout, he will apply any available service coupons. More

by Jkschaumburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Longo Toyota of Prosper responded

Thank you for taking the time to share your experience with us. We truly appreciate your continued trust in Longo Toyota for the service of your vehicles. We're especially pleased to hear that Doug has provided you with honest, transparent service and goes the extra mile to ensure you receive the best value. Your feedback is greatly appreciated, and we look forward to continuing to serve you for years to come. Team Longo

August 17, 2025

The service department does an excellent job. The vehicle is ready on time. The service advisor Cameron Knott and the mechanics do their very best. Definitely would recommend Longo Toyota. More

by mattc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Longo Toyota of Prosper responded

Thank you for the wonderful review! We're thrilled to hear that Cameron and our service team delivered excellent care. We look forward in serving you again soon - Team Longo

July 30, 2025

From sales to service, you will receive nothing but excellent service. Very prompt and answering all questions that may arise rather service or sales.. More

by Bwsmith5477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Longo Toyota of Prosper responded

Thank you for your great review. We're glad to hear you've received excellent service from both our sales and service teams. Providing prompt and helpful support is always important to us. Longo Toyota of Prosper

July 26, 2025

Lawrence was very attentive and kept me updated on the progress of my vehicle. Provided exceptional customer service!! More

by bwyatt.007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Longo Toyota of Prosper responded

Thank you for your kind words! We're delighted to hear that Lawrence provided attentive and exceptional service while keeping you informed throughout the process. We appreciate your feedback and look forward to assisting you again in the future! Make it a great day and please hurry back - Team Longo Toyota of Prosper

July 24, 2025

Overall Professional quality work from start to end. My service advisor Lawrence did a great job with communication and explaining everything. More

by Thomas Lavender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Storment
Jul 24, 2025 -

Longo Toyota of Prosper responded

We appreciate you sharing your experience and trusting us with your service. It’s great to hear that everything was handled professionally from start to end. Lawrence will be glad to know his clear communication and thorough explanations made a positive impact. Make it a great day and please hurry back - Team Longo

July 22, 2025

Excellent service, professional and friendly. Made the whole process smooth, fast, and stress-free. Highly recommend. More

by Luispadilla0889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Longo Toyota of Prosper responded

We’re glad to hear the process felt smooth and stress-free for you. It’s always our goal to provide excellent, professional, and friendly service. Your recommendation means a lot! Hurry back - Team Longo

July 20, 2025

Cameron was very knowledgeable and very caring about his customers . Thank you for being so helpful and kind and always want to go extra miles . Will tell other friends to get their Toyotas serviced there t More

by Ladyjajones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Longo Toyota of Prosper responded

We’re glad to hear Cameron’s knowledge and care made a positive impact on your experience! Going the extra mile is what we strive for. Thank you for recommending us to your friends—we look forward to helping them too! Make it a great day - Team Longo

July 19, 2025

The staff was very helpful and no hassle. It took a while for the servicing today but was taken care for for the delay. More

by Srinidhi.kuls87
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lawrence Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Longo Toyota of Prosper responded

We appreciate your patience during the wait and are glad our staff was helpful and made the process hassle-free. Thank you for allowing us to take care of you, and we look forward to serving you again! Team Longo

July 19, 2025

We have bought 2 different Toyotas from Longo over the last few years and have had excellent communication with both our salesman and Doug my service tech. I usually wait on my vehicles because service de More

by lslivermore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Longo Toyota of Prosper responded

We truly appreciate your continued trust over the years—it means a lot to us! We're glad to hear you've had excellent experiences with both your sales and service visits, and that Doug and the team continue to deliver fast, quality care. Thanks so much for the recommendation! Team Longo Toyota of Prosper

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