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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
437 Reviews

437 Reviews of Longo Toyota of Prosper - Service Center

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June 26, 2025

I'm very happy with the service provided at Longo! Carlos Lopez is the best sales person there and Seth Clay the best Service Adviser ever! Both are very nice, know a lot, take into consideration my b More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Longo Toyota of Prosper responded

We’re so glad to hear about your positive experience with Carlos and Seth. They go above and beyond to ensure every detail is taken care of, and it’s great to know they’ve earned your trust. We appreciate you sharing your feedback and are happy to have them as part of the team. We look forward to continuing to serve you and your car!

June 24, 2025

Cameron is always a pleasure to work with. Friendly and courteous all the time. I recommend him to all my friends. More

by Sparetimetoys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gage Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Longo Toyota of Prosper responded

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with Cameron, he's truly a valued part of our team. It's always great to hear that his friendliness and professionalism leave a lasting impression. We appreciate your recommendation and look forward to serving you again soon! Team Longo

June 22, 2025

Kenneth James, Cameron and Seth are friendly courteous and respectful. They represent an extraordinary Team which is managed by Daniel, David, Billy, Andrew and Preston. Each Team member makes it their m More

by Chris.harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Palencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Longo Toyota of Prosper responded

Thank you for your kind words and recognition of our team! We’re so proud to hear that Kenneth, Cameron, and Seth provided you with a friendly, courteous, and respectful experience. It’s also wonderful to see our management team acknowledged for their leadership and dedication. At Longo, our goal is always to provide exceptional service to every guest, and your feedback truly means a lot to all of us. Thank you again!

Jun 23, 2025 -

Chris.harry responded

Kenneth James, Cameron and Seth are Team Service Advisors. They work together and provide exceptional service. Daniel, David, Billy, Andrew, and Preston are part of the Management Team and are always willing to speak to guests about any concerns. Longo Toyota Of Prosper is the only dealership where I purchase a new Toyota or bring one for service. Thank you

June 20, 2025

Just completed the 20K mile service on my 1 year old truck. Had a few minor things repaired through warranty, and things unable to duplicate. All that to say…….I am in tune with my vehicles and admi More

by dbade1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Longo Toyota of Prosper responded

Thank you for taking the time to share your experience—we truly appreciate your honesty and the trust you've placed in us! It's clear you care deeply about your truck, and we're grateful to have someone as attentive and detail-oriented as you as a customer. Kenneth James is indeed a true professional, and we’re so glad to hear that his calm, consistent, and accommodating approach continues to make a positive impact on your service visits.

June 19, 2025

Kenneth is an absolute rock star! He always goes the extra mile to accommodate me. More

by bpool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Longo Toyota of Prosper responded

We’re delighted to hear that Kenneth provided you with such attentive and thorough service. Thank you again for choosing Longo Toyota, we truly appreciate your trust and look forward to assisting you again in the future!

June 15, 2025

Exceptional attention and takes care of everything you need, always very friendly with a big smile to help and advise you. Thanks 🙏🏻 More

by Kharla Sumoza Cesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Longo Toyota of Prosper responded

Thank you so much for your kind words! We're thrilled to hear that you received exceptional attention and felt truly taken care of. Our team always aims to provide friendly, helpful service, and it’s wonderful to know that came through during your visit. We truly appreciate your support and look forward to helping you again in the future - Team Longo

June 11, 2025

Employees are flexible , reliable and responsive. They don’t try to impose the extra cost but suggest what would be the best package. More

by sgita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Longo Toyota of Prosper responded

Thank you for the awesome review. We're so glad to hear that the team at Longo Toyota of Prosper took great care of your auto needs. We look forward in serving your soon - Team Longo

June 02, 2025

Mr James was very helpful and thorough. . Although it was my Lexus being serviced, answered all my questions .. Service was done in a very timely matter..I’ll be back for sure!’ Gary More

by Garyandlindasims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Longo Toyota of Prosper responded

Thank you, Gary! We're so glad to hear that Mr. James was helpful and thorough during your visit. We're happy he was able to answer all your questions and ensure everything was handled efficiently. We truly appreciate your trust and look forward to welcoming you back! Team LTP

June 01, 2025

Employees are very friendly and helpful. They took the time to listen to my concerns and handle them professionally. More

by Aflangton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Longo Toyota of Prosper responded

Thank you for your kind review! We're so glad to hear that our team was friendly, attentive, and professional in addressing your concerns. Providing a positive and supportive experience is always our goal, and your feedback means a lot to us. We appreciate you taking the time to share it - Team Longo

May 31, 2025

From start to finish it’s a good experience. They always do what they say and they go above and beyond. More

by Pinflap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Longo Toyota of Prosper responded

Thank you for the kind words! We're so glad to hear that your experience from start to finish was a positive one. We appreciate your trust and look forward to serving you again - Team Longo

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