Longo Toyota of Prosper - Service Center

Doug was extremely professional and helped get my truck the repairs it needed in a timely manner even without an appointment which wasn’t possible as the website service scheduler was non-operational. O the repairs it needed in a timely manner even without an appointment which wasn’t possible as the website service scheduler was non-operational. Only negative is that on-hold info states LOAN cars but they only RENT cars. Sad when my other vehicle always gets a free loaner for all-day repairs like this had, and that cost $2,300.00. More

It was clean, organized and the people were awesome. I was there to get my work Toyota Tacoma serviced and was only there an hour. was there to get my work Toyota Tacoma serviced and was only there an hour. More

My rear window had broke and I needed it fixed quickly. I called the team at Longo and David was able to get me pricing, eta, and his own recommendations for other items that needed to be checked. He was abl called the team at Longo and David was able to get me pricing, eta, and his own recommendations for other items that needed to be checked. He was able to get me in quickly and taken care of even faster. I can’t thank David enough for his help and kindness. I’ll continue to be a loyal Toyota customer. More

Cisco jimenez great to work with, friendly, offered current coupons, matching other dealer coupons, doesn’t try to upsale service. Trust worthy, offered Lyft rice t great to work with, friendly, offered current coupons, matching other dealer coupons, doesn’t try to upsale service. Trust worthy, offered Lyft rice to get to and from work. More

Went in for 5k service check up Kenneth Cole James was extremely detailed and has a very Professional attitude. I feel confident with my Tacoma purchase at longo and appreciate the Kenneth Cole James was extremely detailed and has a very Professional attitude. I feel confident with my Tacoma purchase at longo and appreciate the service. More

Great service for my 9-yr-old Toyota I worked with Doug at Longo Toyota this time. Just like my previous advisors at this dealer, he is easy to deal with and good at communicating repai I worked with Doug at Longo Toyota this time. Just like my previous advisors at this dealer, he is easy to deal with and good at communicating repair status. No high pressure. I love that you can rent a car from them in a quick 5 minutes. (Thank you, Amber!) While service is not cheap, their prices are reasonable and they offer frequent specials. They get you in and out efficiently. And my car is clean with no grease marks on my light leather interior. I drive 10 miles farther to get to Longo. They are worth it! More

Service Agent should communicate better Service center itself is not bad and the service is quite good but I have a concern with the service agent Dakota Burns who didn’t follow up at all af Service center itself is not bad and the service is quite good but I have a concern with the service agent Dakota Burns who didn’t follow up at all after the car was handed over to him. I saw the car sitting idle for more than 30 minutes and had to inquire from Ken on what’s going on. I see other agents promptly telling the customers about the time left on their service etc. More

Service was fast. I was in and out in less than an hour. Cisco was very knowledgeable and professional when explaining what was needed for my vehicle. Will definitely return for future service needs. Cisco was very knowledgeable and professional when explaining what was needed for my vehicle. Will definitely return for future service needs. More

Longo Toyota of Prosper always exceeds my expectations. They service my Toyota vehicle and Francisco has been my service advisor for over a year and a half and he is an excellent advisor. He gives me hone They service my Toyota vehicle and Francisco has been my service advisor for over a year and a half and he is an excellent advisor. He gives me honest and accurate updates of maintenance for my car. I would not go anywhere else. More

Kenneth is always professional,courteous,helpful to me and my family members that comes to Longo for our vehicles services needs. We look forward to seeing Kenneth because we know that he goes out of his and my family members that comes to Longo for our vehicles services needs. We look forward to seeing Kenneth because we know that he goes out of his way to make sure everything is done correctly on our vehicles! We recommend this dealership and Kenneth to everyone we know! More