Kenneth James

What can I say, that I have not said before about Tony "Superman" Bailey? I purchased vehicle #10 from him on 04/23/2026. 8 of the 10 transactions were quick and seamless. A few were not quite so eas "Superman" Bailey? I purchased vehicle #10 from him on 04/23/2026. 8 of the 10 transactions were quick and seamless. A few were not quite so easy, and this was one of them. This was due in part, to me asking to buy a vehicle that was a service loaner and not for sale. I also, was not on my "A-Game" as a buyer and was not an easy customer to deal with, this time around. Nonetheless, Tony said "tell me what you want to do, and I will go to work for you" and he did. Tony was professional and courteous when I was not. I had a certain trim/spec/budget price/condition in mind. I was willing to wait until something came along. Tony kept in contact with me every step of the way and let me look at fresh trade ins and anything on the lot that I wanted to see, with no pressure. At no point did Tony or the dealership try and sway me to a new unit or some other used one I did not want or something I could not afford. The trade value had to be within a certain range and they delivered. It truly took a village of people to make it all work, but Tony Bailey and Harvey Portwood made it happen and the service loaner truck is now in my driveway. I cannot be any happier. Tony is the real deal. He works tirelessly for his customers and the Longo dealership. He helps those in need and those in the community. He uses his name and recognition, to the benefit of others. The use of social media, TikTok, and old school business cards has paid off for him and the dealership. Many more things to say, but after 10 purchases, these things remain true: Tony Bailey is the best sales consultant I have EVER met. Tony Bailey loves God, his wife, his career, and his customers. Tony Bailey is honest, caring, and giving. Tony Bailey is truly, the "Superman" of the car business and should be your one and only sales consultant for life! More

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I always get my vehicle serviced here and they are the best. So quick and informative and open about pricing. I had an issue with a different Toyota dealership selling me a vehicle with a faulty running b best. So quick and informative and open about pricing. I had an issue with a different Toyota dealership selling me a vehicle with a faulty running board and Toyota of prosper resolved it free of charge. There was a little miscommunication getting it scheduled but once that was completed they did absolutely amazing. I definitely recommend coming here. Everyone I’ve worked with and spoken to has been so kind. More

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A very customer first service culture at Longo. Only take my Toyota's to Prosper Longo Toyota. Only take my Toyota's to Prosper Longo Toyota. More

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Kennth was very helpful. Let me know what was being worked on and the problem was finished quick Thanks Let me know what was being worked on and the problem was finished quick Thanks More

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Kenneth is my service advisor and he is awesome! !! Highly recommend him and the department !! Highly recommend him and the department More

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Longo Toyota of Prosper is my Car’s Doctor office for every oil change and mileage maintenance needs, even the Annual State Inspection!! It’s all because of the TRUST and FAITH I have in the Service Depa every oil change and mileage maintenance needs, even the Annual State Inspection!! It’s all because of the TRUST and FAITH I have in the Service Department managed by David Araujo, my Service Manager Kenneth James, and their hard working and dedicated Car Technicians in the back, to keep my car and other cars running smoothly and safe!!! If you want value and Family Oriented Care, bring your vehicles to Longo Prosper of Toyota for all your service needs and State Inspection as well!! Trust so many other customers reviews too!!! More

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Kenneth is an absolutely awesome service advisor! He’s the reason I keep coming back! He’s the reason I keep coming back! More

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Very professional and to the point. Great customer service and waited till the end on a Friday!! Great customer service and waited till the end on a Friday!! More

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9-17-25/Wednesday & 9-18 25/Thursday Longo Toyota repaired my 2000 Tundra. I called Billy Stewart and advised I needed Inspection for 2026, Oil Change, new Battery or new Starter or both. Set th repaired my 2000 Tundra. I called Billy Stewart and advised I needed Inspection for 2026, Oil Change, new Battery or new Starter or both. Set this up through Billy Stewart, Manager over Service and Garage Departments at Longo Toyota of Prosper: Kenneth James Toyota Certified Service Writer; and Josh Axtetter, Senior Certified Toyota Master Tech, who all three always handle my Service on my 2000 Tundra XR5 4x4 King Cab. I am the original Owner of this 25 year old Truck which always stays in pristine condition thanks to them!!!! My Tundra did need new Battery & New Starter which had to be ordered (Starter never been changed/just barely over 200K miles). Everything went smooth and precisely done. Love these Guys and very thankful for their excellent work and appreciate their friendliness in the completed process! They are 5 Star rated! Quality Work, Great Pricing and I Highly recommend Longo Toyota for new or used vehicle, but most important for their Service Department that is the best I have ever been associated with of all the Toyota dealerships during my 25 years! Thanks Billy Stewart for overseeing all my needs on my Tundra and pairing me with Kenneth James and Josh Axtetter! More

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Kenneth Janes is the Bonb! He always takes great care of our entire family at the Highest level! He always takes great care of our entire family at the Highest level! More

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