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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
418 Reviews

418 Reviews of Longo Toyota of Prosper - Service Center

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June 25, 2024

Everyone was extremely professional and the waiting area is the nicest I’ve ever been in. I am beyond happy with my first visit to get my 2017 Tacoma serviced. More

by Rickygornek2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Longo Toyota of Prosper responded

Thank you for visiting Longo Toyota of Prosper and delighted to read of the caring attention provided by Doug Ranzer. Make it a great day and hurry back

June 17, 2024

My service advisor at Longo Toyota is awesome. Kenneth James is his name and he is the reason I have continued with Longo. It’s been four years now and I have never been displeased with his servi More

by connieschulte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Longo Toyota of Prosper responded

We never want you going anywhere else but Longo Toyota of Prosper for ALL you car care needs. We're humbled to have earned your trust time and time again. Make it a great day

June 14, 2024

We had a great experience. Seth Clay was very knowledgeable and helpful. Wait time was also very good. We will definitely go back for our next needed service. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Longo Toyota of Prosper responded

We're happy to read Jim, your service visit @ Longo Toyota of Prosper | Seth met your expectations. Have an amazing weekend and call us if you need us, we'll always be here for you

June 12, 2024

Longo Toyota of Prosper has an excellent team. I have been nothing but impressed by their service each and every time I’ve had my vehicle inspected and serviced by them. More

by abrozenec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alister Ambler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Longo Toyota of Prosper responded

We're so happy knowing our recent service visit @ Longo Toyota of Prosper exceeded your expectations and please hurry back

May 23, 2024

I’m always happy with my service. Doug does a great job and he is easy to work with. More

by Alejandro R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Longo Toyota of Prosper responded

What a great way to start our day @ Longo Toyota of Prosper with your kind posting. Thank you Alejandro and please have a safe upcoming holiday

May 23, 2024

Friendly folks, efficient and quick service, reasonable pricing, not crowded, no un due pressure to buy stuff More

by Thomas_joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Longo Toyota of Prosper responded

Thanks for the shout out on DealerRater and we'll make sure to share this posting with Doug, it's certainly going to make his day - Team Longo Toyota of Prosper

May 16, 2024

Took my Lexus in for an oil change. I wish I would have know about the 2 year 299 was only for Toyota vehicles. It does not clarify that on the website. More

by pchou06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Longo Toyota of Prosper responded

Thank you for your viewpoint. Your feedback has been noted and shared with our management team.

May 02, 2024

Weston Wallace continues to perform his duties in an above and beyond fashion. Very personable and remembers my requests with every visit. More

by Jr.pangborn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Longo Toyota of Prosper responded

Thank you JR for visiting Longo Toyota of Prosper service center and delighted Weston and the team took wonderful care of you and your auto care needs.

April 26, 2024

The Longo service department is competent, friendly, and timely. I would recommend servicing your Toyota vehicle there. More

by tomirwin2409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Longo Toyota of Prosper responded

Thank you for your recent visit and sharing your review with DealerRater. From all of us @ Longo Toyota of Prosper we're honored to serve you,

April 26, 2024

Not many places that I go into, where I feel like Elvis walking in the building, but it happens every time I’m at Longo Toyota or Prosper! Anyone who has met me, makes a point to come up and talk to me or More

by dbade1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trayce Carter , Preston Mitchell, Stephen Wedderburn, Perla Garza
Apr 26, 2024 -

Longo Toyota of Prosper responded

What a wonderful review! It really means a lot to see this feedback about our team and we're so glad to read your drive home from Longo Toyota of Prosper a satisfied customer. Thank you for being the most important part of our business.

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