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Longo Toyota - Service Center

El Monte, CA

4.7
1,241 Reviews

1,241 Reviews of Longo Toyota - Service Center

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June 06, 2021

Had a great experience and satisfied with the service provided. Would highly recommend the dealer ship to friends and family in the future. Job well done. More

by shaminshah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Longo Toyota responded

Thank you for entrusting the service team @ Longo Toyota to handle your car care needs. Make it a great day and hurry back

June 04, 2021

Best customer service ever! From the moment you drive in till you pull out. Joseph was probably the best dude to give me all the answers I needed. Even would search prices on simple questions to give me the More

by Jooeee21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Perez-Baez
Jun 04, 2021 -

Longo Toyota responded

Thank you for entrusting Longo Toyota Svc Dept with your servicing needs and delighted Joseph and the team took wonderful care of you. We will see you in another 5K miles or 6M whichever comes first. Enjoy your weekend and Hurry back - Team Longo

Jun 05, 2021 -

Jooeee21 responded

Just checked my fluids and my windshield fluids was still low/ empty. When I went for the services was it not supposed to fill up all fluids?

Jun 07, 2021 -

Longo Toyota responded

I'm sorry to read this. Due to your screen name, we're unable to look up any information. However, Joseph your consultant is here to listen. Please feel free to contact him directly to discuss - We look forward to hearing back from you

May 26, 2021

Excellent customer service, had an appointment and was helped as soon as I arrived, Annisa Wells from service department was very helpful and would go back More

by Faustino.nava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annisa Wells
May 27, 2021 -

Longo Toyota responded

Good Morning - Thank you for the shout out on DealerRater and appreciate your efforts in recognizing one of our team members, Annisa - she's certainly one of the many reasons why Longo is Longo - Have a wonderful rest of the week and hurry back - Team Longo

May 25, 2021

Everyone at Longo is very friendly, efficient and skilled at what they do. I had a very short wait before I was attended to; my car was returned to me in less than the amount of time they promised and I rec More

by Laurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Perez-Baez
May 26, 2021 -

Longo Toyota responded

Good Morning Laurie - Boy did this review ever put a smile on our faces @ Longo Toyota - THANK YOU so much for entrusting the team to take care of your servicing needs. We will see you in another 5K or 6M

May 25, 2021

Noli Evangelista is an excellent service consultant. He take care your service needs. Awesome. Longo Toyota has the best team in service and sales. The best!!!! More

by eoc123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota (Noli) to handle your car care need. Hurry back and have a wonderful rest of the week. Team Longo

May 25, 2021

Jeffrey, my sales rep was awesome & I am very happy with my service & my vehicle! Everything that I approved was met & exceeded my expectations! Thank You! More

by mcgonzales69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Itzia Miranda
May 25, 2021 -

Longo Toyota responded

Thank you for entrusting Longo Toyota with your car care needs. Hurry back - Team Longo

May 22, 2021

5 star customer service.Always they have a smile and 5 star customer service. Always they have a smile and friendly look. They always wash my car. I will always take care of you. Great place to go. More

by Moosecola28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Longo Toyota responded

Thank you for the shout out on DealerRater and delighted to read of the caring attention Ethan and Longo Toyota provided during your service. Have a great day and hurry back - Team Longo

May 20, 2021

I can always count on Longo to service my car appropriately and in a timely manner. Ethan, who helped me, was the person who helped me today and he was excellent.When he called later to explain s More

by karenklink94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unfortunately I did not note the names of the person who helped give me a shuttle service and the person in billing. Both are excellent.
May 21, 2021 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota to handle your servicing needs. Please have a great weekend and hurry back Team Longo

May 20, 2021

5 star customer serviceLove going to Longo Toyota. The 5 star customer service Love going to Longo Toyota. The are the best. Friendly customers service. Always have a smile on them. I like going there. More

by Moosecola28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Longo Toyota responded

What a great way to start our day @ Longo Toyota with such a wonderful review posted on DealerRater - Thank you! From all of us at Longo Toyota - hurry back and have a wonderful weekend.

May 19, 2021

Friendly, Quick and very efficient. Only took 2 hours, waiting room was clean. Was able to shop while waiting. Made my 2 hours stay very comfortable. More

by ycienfuegos774
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel perez
May 20, 2021 -

Longo Toyota responded

Thank you for entrusting Longo Toyota | Daniel with your servicing needs and we're honored to serve you - Hurry back - Team Longo

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