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Longo Toyota

El Monte, CA

4.8
5,675 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 1,486 service reviews

July 11, 2026

really good really good really good really good really good really good really good really good More

by zq546086608
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2026 -

Longo Toyota responded

We're so happy to hear you had such a great experience. Your enthusiastic feedback means a lot to our team, and we truly appreciate your support. We look forward to welcoming you back again soon! Longo Toyota

July 11, 2026

I would recommend Longo Toyota for your Toyota needs. I have leased 4 cars from them over 11 years. Many cars to choose from, good lease prices, great service. The staff are friendly, service good, car More

by Richard D
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paulina
Jul 13, 2026 -

Longo Toyota responded

Thank you so much for your incredible recommendation and for being a loyal Longo Toyota guest for the past 11 years! We're truly honored to have earned your trust through four leases and to continue serving you. It's wonderful to hear that you've enjoyed our selection, leasing experience, service team, and amenities. We're also glad our waiting areas, on-site dining options, and shuttle service have helped make your visits more convenient and comfortable. Team Longo

July 08, 2026

We have been going to Longo for many years. It has always been reliable and organized. It means our cars are maintained well. More

by Rob
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2026 -

Longo Toyota responded

From all of us @ Longo Toyota - Thank you so much for your posting and delighted knowing Mandi took amazing care of your during your service visit. Make it a great day Rob!

July 07, 2026

Ben was great, Longo has provided 20 years of great service on many of my Toyota vehicles. More

by rjameson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2026 -

Longo Toyota responded

Thank you for being the most important part of our business - Team Longo Toyota

July 07, 2026

Very good customer service. The service department at Longo Toyota was very helpful and professional. More

by IreneF
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ash Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frances Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2026 -

Longo Toyota responded

We're honored to serve you and your auto care needs @ Longo Toyota. Make it a great day and please hurry back

June 30, 2026

Great service and pricing. Very attentive and accommodating. Clean environment and full of amenities to enjoy. More

by alvarezlapuente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Longo Toyota responded

We're honored to have assisted with your service and look forward to supporting you throughout your ownership experience. Longo Toyota

June 27, 2026

Long always provides an excellent experience and does a quality job on my car. My service person, Max, answered all my questions and helped set up a plan for my next few maintenance visits. I won't go anyw More

by alyen88
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Longo Toyota responded

Thank you for your kind words! We're thrilled Max provided excellent service and helped plan your maintenance. We appreciate your loyalty! Longo Toyota

June 24, 2026

Very clear and excellent communication. Great shuttle service. Great waiting areas. No pressure to sell service. More

by David.t
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Julian Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Longo Toyota responded

We're humbled to serve you and your auto care needs David. Make it a great day - Team Longo

June 24, 2026

I arrived at Longo Toyota in El Monte at 2:20 PM. For my 2:30 PM appointment My car was not ready until 6:45 PM !! I will not return to this dealership for future Maintenance Service again. It’ More

by raulcortez4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Anthony Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Longo Toyota responded

Thank you for taking the time to share your experience at Longo Toyota. We’re very sorry for the significant delay you experienced with your scheduled appointment and the inconvenience it caused to your day. We understand how frustrating it is to arrive for a set appointment time and not have your vehicle ready until several hours later. That is not the level of efficiency or respect for your time that we aim to provide, and we apologize for falling short. We also hear your concern about how this experience has impacted your confidence in returning, including future sales considerations. While we regret that this visit left you with that impression, your feedback is important and will be reviewed with our service leadership team.

June 24, 2026

Very professional, polite, reliable and friendly. I purchased my Rav4 at Longo Toyota in El Monte, Ca. I was very happy then and now. I trust that with their excellent service I will be able to cont More

by Mjp65_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Longo Toyota responded

We sincerely appreciate your continued trust in us, and we’re especially happy to know you are enjoying your RAV4 purchased here at Longo Toyota. It’s wonderful to hear that you were satisfied with your experience then and continue to feel confident in our service today.

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