Well, what more can be said about Ms. Mandi Davis's stellar performance as a service consultant for Longo Toyota? Probably lots. She'll surprise you.
This is the third time I've worked with Mandi, and all have been pleasant experiences. At no time did I feel that my (many!) questions went unanswered or my (many more!) concerns unaddressed. Mandi is very reassuring. She makes the customer feel heard, valued, and welcomed. Of course, she's also competent, focused, and goal-oriented. You can trust that your car is in good hands from beginning to end!
I consider Mandi Davis to be an exceptional service advisor at Longo: she makes sure the customer is comfortable by having treats and a space heater (no kidding!) available at her desk. She exhibits the perfect blend of an attentive hostess TO YOU and a careful guardian of YOUR CAR. Mandi can view the whole picture without forgetting any details: she will list (and clearly explain) your repair options according to their priority in safety. She’ll try her hardest to work along w/ you, always keeping your budget and time in mind.
There are also other "little things" that Mandi does to go the extra mile for you and your car at Longo. I won't list here what I have seen; you'll have to go check things out for yourself. In any case, I heartfully recommend Mandi Davis as one of the best go-to service consultants for all your car's needs. Ms. Davis remains an asset -- that rare gem of an advisor -- to Longo Toyota. I hope that they will continue to "polish" her as deserved...
Would definitely work w/ Mandi again,
(Longo Toyota patron for over a decade)