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Longo Toyota
El Monte, CA
5,729 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 1,506 service reviews
September 15, 2026
James the service representative was very professional and respectful he kept me updated throughout the time my vehicle was being serviced and the service Bay Area was phenomenal I would definitely come b and respectful he kept me updated throughout the time my vehicle was being serviced and the service Bay Area was phenomenal I would definitely come back again. More
by aaron.ortegaa
Employees Worked With
September 13, 2026
Excellent Service! Recommend. Noli is amazing. He took care of my service. I am satisfied. Recommend. Noli is amazing. He took care of my service. I am satisfied. More
by Daysicgarcia68
Employees Worked With
September 11, 2026
The service work and inspection was completed as requested. I have been using Longo service for all of my cars for more than 40+ years. requested. I have been using Longo service for all of my cars for more than 40+ years. More
by Carealtorgerry
Employees Worked With
September 08, 2026
I like the service provided by all the employees at Longo. Everyone is friendy. Thank you! Longo. Everyone is friendy. Thank you! More
by adri62
Employees Worked With
August 30, 2026
Always professionals and listen to all customers concerns. Evaluate the situation and ensure it gets done, furthermore explains the situation in a language the customer understands. concerns. Evaluate the situation and ensure it gets done, furthermore explains the situation in a language the customer understands. More
by emora1984
Employees Worked With
Emanuel Soto
August 29, 2026
Fast and reasonable options for next service car care. Making sure to capture everything in detail. Making sure to capture everything in detail. More
by Liz
Employees Worked With
August 29, 2026
Kind, efficient, professional. Wendy at service dept explained service recommendations but didn't push and wasnt pushy. I really appreciated that. Other reps have been more pushy a Wendy at service dept explained service recommendations but didn't push and wasnt pushy. I really appreciated that. Other reps have been more pushy and have made me feel less than and like I wasn't worth their time if I didn't spend money. She didn't. She's soft spoken and I needed that touch. More
by Margaret
Employees Worked With
Other Employees :
Clerk cashier who rang me up. Personable
August 27, 2026
My sister take a vehicle to replacement battery Advisor says how did you know battery is bad. He is so rude he also trying to charging her Diagnostic I am a Longo loyalty customer I buy six car from your says how did you know battery is bad. He is so rude he also trying to charging her Diagnostic I am a Longo loyalty customer I buy six car from your dealership and always take it to your dealer for a service I got so disappointed The advisor need more patient trying to understand customer concern Not to ask the customer question about Why the battery is bad More
by Cindy
Employees Worked With
August 26, 2026
Had a terrible experience with the service department on 8/25/26. No accountability for a mistake they made & ultimately blamed us. 8/25/26. No accountability for a mistake they made & ultimately blamed us. More
by hosts.radii-06
Employees Worked With
August 22, 2026
I have been coming to Longo Toyota since 1991 for service on my vehicles & the many I purchased. I was very pleased with the service received on my Camry. My concern I had was taken care of. Thank you on my vehicles & the many I purchased. I was very pleased with the service received on my Camry. My concern I had was taken care of. Thank you More
by razo_5
Employees Worked With
Sammy Khan
