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1,334 Reviews of Longo Toyota - Service Center
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September 29, 2021
Totally satisfied with the excellent service provided to me and happy with the friendly and accommodating service rep. Noli Evangelista. me and happy with the friendly and accommodating service rep. Noli Evangelista. More
by Aris
Employees Worked With
September 29, 2021
First time at Longo Toyota of El Monte for me and it was a great experience. Devon was awesome and tended to my car immediately. I will be back for all my cars needs. a great experience. Devon was awesome and tended to my car immediately. I will be back for all my cars needs. More
by puercochp
Employees Worked With
Jenny Cabrera-Tellez
September 26, 2021
Ethan Su was extremely knowledgeable and courteous.He Ethan Su was extremely knowledgeable and courteous. He put my mind at ease regarding the solving of my car’s problem. The service department fixed t Ethan Su was extremely knowledgeable and courteous. He put my mind at ease regarding the solving of my car’s problem. The service department fixed the problem sooner than I could have even expected and did a perfect job. I recommend Longo Toyota! More
by cccpnch@aol.com
September 26, 2021
first time having service done at this deaership and was impressed with the efficiency and procedure from check in to check out. definately gets you in and out as quick as possible especially knowing the am impressed with the efficiency and procedure from check in to check out. definately gets you in and out as quick as possible especially knowing the amount of cars they take in for service each day. More
by glo.y.hsu0718
Employees Worked With
September 25, 2021
I took my car in for routine oil service and it was poor handling. The service representative did Not have clear expectations. Didn’t explain that I had to pay more over the coupon price. Didn’t follow up w handling. The service representative did Not have clear expectations. Didn’t explain that I had to pay more over the coupon price. Didn’t follow up with my question as to price if mobile service. Also upsell on filter on less than 20k mileage. To top it off.. my door has grease marks from the technician. This place is lacking its superior service and handling dice covid. I guess their are penny pinching and upselling things to make up for the sales depreciation. Penske management needs to review and fix before it gets worse. More
by Voirdire
Employees Worked With
Leslie Torres
September 25, 2021
Waiting 5 hours for tire rotation service is ridiculous. Not happy with Kayla. She was not good. No update for entire I was waiting. No effort to help find discounts. Not happy with Kayla. She was not good. No update for entire I was waiting. No effort to help find discounts. More
by powerpuffphan
Employees Worked With
Kayla Santos
September 19, 2021
The service department leave mess inside my car after they do the change oil service the seat is all the way back ,the floormatt they leave in the back chair ,it’s all mess,,,,,this is all the time happe they do the change oil service the seat is all the way back ,the floormatt they leave in the back chair ,it’s all mess,,,,,this is all the time happened when I bring my car to do service More
by nikk
Employees Worked With
