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Longo Toyota - Service Center

El Monte, CA

4.7
1,315 Reviews

1,315 Reviews of Longo Toyota - Service Center

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June 14, 2022

Very good and how easy it is to have repairs taken care. I will use all the time for reoairs. More

by GH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Toledo
Jun 14, 2022 -

Longo Toyota responded

Thank you for the 5-star DealerRater review and we're honored to serve you - Team Longo

June 14, 2022

I had a wonderful svc advisor that assisted me and was knowledgeable on questions I had and the way sensor worked on my suv. They also completed my service very quickly. I will certainly return as needed. More

by doloresrios60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Mata
Jun 14, 2022 -

Longo Toyota responded

Thank you for putting a smile on our faces @ Longo Toyota - what a great way to begin our day. From all of us @ Longo - we're honored to serve

June 12, 2022

Service technician was working with me explained everything about what the service going to be More

by Ramon Morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Nava
Jun 13, 2022 -

Longo Toyota responded

We're honored to serve you and please hurry back - Team Longo

June 12, 2022

I arrived early with an appointment, and although they were busy they were able to service my vehicle quickly and with no hassle. More

by MelMunoz23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Nava
Jun 13, 2022 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota with your servicing needs

June 08, 2022

Albert Lopez was friendly and helpful. I’ve been coming to Longo since I first bought my Prius in 2005. Good job. More

by 64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Longo Toyota responded

Thank you for your loyalty and we're so honored to serve you. Make it a great day and we will see you in another 5K miles or 6M.

June 07, 2022

It was friendly and no rush service. But wish waiting time was more shorter and quicker on oil change. More

by darkness_tenshi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and your comments have been shared with our Service Mgmt team. We're thankful you care enough about our company to help us improve our process and ultimately our guest overall experience. Make it a great day - Team Longo

June 05, 2022

This dealership is great. The staff are friendly and very helpful. I’ve been coming here to service my car for 4 years. More

by PMV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Mata
Jun 06, 2022 -

Longo Toyota responded

Welcome back PMV and from all of us @ Longo Toyota - We're honored to serve you and here's to many more years!

June 03, 2022

Service technicians are very courteous and professionals. We have gone to longo to service our vehicles for that reason. More

by Hahu50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Longo Toyota responded

Thank you for entrusting Longo Toyota with your auto care needs

June 03, 2022

I always have a great time here. I like the lounge and staying outside with a coffee to do computer work. My wait time wasn’t as long as initially projected. More

by jasonwlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Longo Toyota responded

We're honored to serve you and make sure you hurry back - Team Longo

June 03, 2022

Dealership is top rated one stop for your car needs. Service ASMs are the best and make you worry free. Wendy V. Was great with providing the service and information I needed to make the right decision. More

by Kaushals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Nava-Villagrana
Jun 06, 2022 -

Longo Toyota responded

What a great way to begin our week at Longo Toyota with such a kind posting - Thank you Kaushals for the shout out - Team Longo

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