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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
3,093 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 3,093 reviews

January 04, 2026

The place was nice and the employees were mostly friendly. Traveled 1700 miles to be let down in multiple ways. They definitely don't keep their word. Made a agreement for a expensive truck and for More

by Derek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julio Fernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

Lorenzo Buick GMC responded

Derek, Please know your experience with our Sales Team is very important to us. I would like to speak with you about the total cost of your truck, as well as the communication you received regarding the condition of this vehicle before finalizing your purchase. At your earliest convenience, would you reach out to me directly so we may discuss this? Sincerely, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

January 04, 2026

Very kind and professional Open to help me al the time and answer me any of my questions More

by tjballestas
Recommend Dealer
Yes
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Jan 05, 2026 -

Lorenzo Buick GMC responded

We appreciate your positive feedback about our helpful and professional team at Lorenzo Buick GMC. Thank you for sharing your experience.

December 31, 2025

Fast and professional sale He made the lease happen Great attention and follow up Good work More

by Yosdanba
Recommend Dealer
Yes
Employees Worked With
Carlos Valino
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Jan 01, 2026 -

Lorenzo Buick GMC responded

Thank you for highlighting our team's attention and follow-up. We're glad the lease process was smooth for you at Lorenzo Buick GMC. Your feedback is appreciated.

December 31, 2025

My experience was excellent! Cristian was very knowledgeable and explained everything clearly to me. I'm very happy I went to Lorenzo Buick. More

by NICOLEVALLE567
Recommend Dealer
Yes
Employees Worked With
Cristian Martinez
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Jan 01, 2026 -

Lorenzo Buick GMC responded

We appreciate your feedback and are glad our team provided clear information. Thank you for choosing Lorenzo Buick GMC. We hope you enjoy your vehicle.

December 28, 2025

Simple very fast service and scheduled on Sat early morning allow me to not be absent at work. More

by flavionarvaez
Recommend Dealer
Yes
Employees Worked With
Raiko
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Dec 30, 2025 -

Lorenzo Buick GMC responded

We appreciate your feedback and are glad our team could help with fast service on a Saturday. Thank you from everyone at Lorenzo Buick GMC.

December 26, 2025

It was a nightmare from management, terrible service department and a lousy salesman Justo Toledo who threatened big time More

by cubanazo1943
Recommend Dealer
No
Employees Worked With
The unprofessional very liar Justo Toledo
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Dec 30, 2025 -

Lorenzo Buick GMC responded

Hello, I would like to learn more about your experience with our Sales, Service, and Management Teams regarding the level of customer care you received. We pride ourselves on the high-quality standards we maintain here, and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

December 26, 2025

Very satisfied Excellent team. Rayko Gonzalez helped a great deal.Excellent service advisor. I will recommend you greatly More

by RAULGONZA12
Recommend Dealer
Yes
Employees Worked With
Great
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Dec 30, 2025 -

Lorenzo Buick GMC responded

We appreciate your recommendation and are glad our team could assist you well at Lorenzo Buick GMC. Thank you for sharing your experience.

December 26, 2025

Very good just wish I could had gotten the included car wash but was told it would take too long More

by Bellalola
Recommend Dealer
Yes
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Jan 07, 2026 -

Lorenzo Buick GMC responded

Thank you for the 4 stars. We appreciate you choosing Lorenzo Buick GMC for your automotive needs.

December 25, 2025

Great service , very quick turn around . I recommend this not only to service but also to buy your new car . More

by GONZALEZRAIKO35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Lara
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Dec 26, 2025 -

Lorenzo Buick GMC responded

Thank you for your recommendation. We appreciate you choosing Lorenzo Buick GMC for both service and vehicle purchase. We look forward to assisting you again.

December 24, 2025

Muy bien atendido, siempre satisfecho. El cambio aceite y rotación gomas muy bien. La atención del señor cuando llegue muy buena More

by GARCIADEVARONAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2025 -

Lorenzo Buick GMC responded

Gracias por confiar en Lorenzo Buick GMC para el cambio de aceite y rotación de gomas. Nos complace saber que la atención fue de tu agrado. Estamos aquí para ayudarte cuando lo necesites.

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