Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lorenzo Buick GMC
Miami, FL
3,300 Reviews
~New & GM Certified Used Cars!
~Special Finance Department for troubled credit.
~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles!
~Free pick up and drop off from the airport!
~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.!
~Service department open on Saturdays!
~Test drive a car in the comfort of your own neighborhood...we will bring the car to you!
~No hassle price quotes!
~Free Carfax provided on every used car!
Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,300 reviews
July 01, 2026
Excellent attention Excellent attention me ayudaron en todo lo necessary Todo's muy bien Y se lo recommend a todos todo lo necessary Todo's muy bien Y se lo recommend a todos More
by MARIARIVERO57
Verified Customer
July 01, 2026
I want to thank the dealer team for their excellent work and care! Thank you and care! Thank you More
by dhernandezmarino75
June 30, 2026
I will definitely never return to purchase another vehicle from this dealership. For the second time, I was charged additional costs that were not clearly presented by the finance manager during the p vehicle from this dealership. For the second time, I was charged additional costs that were not clearly presented by the finance manager during the purchasing process. The lack of transparency and clarity is extremely disappointing. Unfortunately, I made the mistake of giving Lorenzo Buick GMC a second chance. I was also charged over $4,000 for an extended warranty. However, when I returned just a week later to address a front-end vibration issue, I was told to take the vehicle to a Jeep dealership because Lorenzo Buick GMC did not have the proper tools or expertise to diagnose the problem without additional cost. Charging customers for an extended warranty while being unable to diagnose or repair the vehicle you sold raises serious concerns about the level of service provided after the sale. I cannot recommend this dealership based on my experience. More
by stefa14029
Employees Worked With
June 28, 2026
I paid over $2,000. For the repair of airbag light that stop turning off and which affected the touch screen. Which is now frozen ever since the light stop turning off. For the repair of airbag light that stop turning off and which affected the touch screen. Which is now frozen ever since the light stop turning off. I was told the car was ready to pick up. When I stop by to pick up the Cadi, I notice the screen was still Frozen in the same mode that I left car to be repaired About 10 days later I was told car was ready. Yes the airbag light was now off but the touch screen is still frozen. No reset was done after the repair. A reset had to be done to unfreeze the screen. When any electronic repair is done reset must be done so the entire system is back to default. I was given all sort of explanations and so Mr. Schumacher suggested to do a battery disconnection reset. It was done in front of me. which was disconnecting the battery for a few minutes, then reconnecting the battery and starting the car again. That did not work. And that was it I had to take my car home and see how I was going to handle this problem . I am very disappointed with Lorenzo Buick GMC, And I bought that car at Lorezo Buick GMC. This 2017 CTS Cadillac is in impecable conditions and only has 39,564 Miles. Very disappointed! Jorge E Hernandez More
by jehl5
Employees Worked With
David Schumacher
June 27, 2026
Dear Hazuan & Yosmel I would like to sincerely thank everyone who assisted me during my visit to the dealership. I truly appreciate your kindness, professionalism, and excellent customer service. You ma everyone who assisted me during my visit to the dealership. I truly appreciate your kindness, professionalism, and excellent customer service. You made the entire experience smooth and enjoyable. Thank you again, and I wish you all the best! Kind regards, Diana Hernandez More
by dhernandezmarino75
June 25, 2026
Excellent experience. I went without an appointment but they serviced my car anyway. Very professional and friendly staff. Highly recommend it! I went without an appointment but they serviced my car anyway. Very professional and friendly staff. Highly recommend it! More
by SENCAR1
Employees Worked With
Henry Chaviano
June 23, 2026
Best experience buying a car ever! Very professional treatment! Cristal clear deal! Faster imposible! No hidden fees! All discounts available applied without question! Thank you Very professional treatment! Cristal clear deal! Faster imposible! No hidden fees! All discounts available applied without question! Thank you Justo Toledo! Best seller I’ve ever dealt with. Amazing Finance agent as well. Thank you all for your service. More
by Alian
Employees Worked With
Justo Toledo
