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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
3,390 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 3,390 reviews

September 17, 2026

Great customer service sales experience from past sales personnel. Negotiations went smooth and easy. Had good experience first time around with the same sales personnel. More

by freddy5899
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yosmel Tundidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Anton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2026 -

Lorenzo Buick GMC responded

Thanks for choosing our dealership again. We’re glad your purchase of the GMC Sierra 1500 felt seamless and that negotiations were straightforward.

September 16, 2026

Completely satisfied with the treatment I have always received. And the place is extremely clean More

by mirale1985
Recommend Dealer
Yes
Print
Sep 16, 2026 -

Lorenzo Buick GMC responded

We’re pleased to hear the service on your Buick Encore GX has consistently met your expectations. Your recognition of our clean facility means a lot to our team.

September 15, 2026

I've been David's cline for over 7 years. David and I developed a rapport that I can't describe because he treats me so well and everyone loves his service. I just hope he stays in Lorenzo fo More

by Jsilber81
Recommend Dealer
Yes
Employees Worked With
David Schumacher
Print
Sep 15, 2026 -

Lorenzo Buick GMC responded

Thank you for your loyalty over the years. We're glad to hear you value the service you receive. Lorenzo Buick GMC appreciates your feedback.

September 15, 2026

Treatment was professional for both representatives, job was done properly Dealer showed professionalism and showed urgency to perform the work needed. More

by aalmeida07
Recommend Dealer
Yes
Employees Worked With
Yoli and David
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Sep 15, 2026 -

Lorenzo Buick GMC responded

Knowing you felt our service team treated you professionally and addressed your Buick Enclave with urgency is rewarding. Your kind words and five-star rating mean a great deal to us.

September 15, 2026

Been dealing with lorenzo about 10 years and it's always hassle free from start to driving off. More

by natrmiami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yohan Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azuan Perez Tarrau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2026 -

Lorenzo Buick GMC responded

Thank you for your long-term loyalty to Lorenzo Buick GMC. We appreciate your feedback. If there's anything we can do to improve your experience, please contact us directly.

September 14, 2026

Easy to work with and honest Juan helped accommodate the what we were looking for and made the transaction go smoothly More

by Luis_grisales
Recommend Dealer
Yes
Employees Worked With
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Regueiro
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Sep 14, 2026 -

Lorenzo Buick GMC responded

Your mention of honest, accommodating service highlights our team’s commitment to transparent car buying. We’re pleased Juan could accommodate your needs and make the purchase of your GMC Sierra 1500 go smoothly.

September 14, 2026

Good, they were able to handle and fix my issue within 2 hours I arrived at 5:00 and they stayed after hours to make sure I'd get my car back that night More

by Luis_grisales
Recommend Dealer
Yes
Print
Sep 14, 2026 -

Lorenzo Buick GMC responded

Your GMC Sierra 1500 being back in your hands that night reflects our commitment to prompt, reliable service. We’re pleased we could diagnose and resolve your issue within two hours. Knowing you could pick up your Sierra 1500 the same evening means a great deal to our service department.

September 12, 2026

Excellent. Would recommend My experience at Lorenzo was fantastic. They were able to solve my problem without any issue. More

by Ruben0816
Recommend Dealer
Yes
Employees Worked With
Milka Alvarez
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Sep 12, 2026 -

Lorenzo Buick GMC responded

Thank you for recommending Lorenzo Buick GMC. We appreciate your feedback and are glad your issue was resolved smoothly.

September 11, 2026

David was very welcoming and polite -such a nice change in Miami. I needed something changed on my dashboard and Davud fixed it for me himself. More

by kcapham
Recommend Dealer
Yes
Employees Worked With
David
Print
Sep 11, 2026 -

Lorenzo Buick GMC responded

Your note about our service team’s friendly welcome and efficient dashboard repair highlights our focus on attentive care. Our team is pleased we could handle the dashboard adjustment on your GMC Terrain directly. Knowing this made a positive difference in your visit is truly rewarding.

September 11, 2026

It was fine until it wasn’t. That’s all I have to say for now. More

by Zpichardo
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Alfonso
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Sep 12, 2026 -

Lorenzo Buick GMC responded

Hello, Your satisfaction is important to us. I would like the opportunity to speak with you to learn more about your experience with our Sales Team. Whenever you can, would you send me an email with your best method of contact? Thank you, Jim Mangano General Manager jimm@lorenzobuickgmc.com

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