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Lorenzo Buick GMC

4.8

603 Lifetime Reviews

8447 Northwest 12th Street, Miami, Florida 33126
Call (305) 436-8400

Top Reviewed Employees

Benito Perera, Service Advisor, Lorenzo Buick GMC

Benito Perera

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Antonio Corcho Orozco, Sales Consultant, Lorenzo Buick GMC

Antonio Corcho Orozco

Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Yosmel Tundidor, Sales Consultant, Lorenzo Buick GMC

Yosmel Tundidor

Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Alejandro Martinez, Finance Manager, Lorenzo Buick GMC

Alejandro Martinez

Finance Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

January 23, 2018

"Bait and Switch, poor communication"

- Javier.v

Correspond via email to get pricing on a car, get a quote back on a price by their business development center a lot lower than a lot of places. I go on the website with the car, no disclosure / deal contingencies (i.e. rebates that may alter pricing, etc.) Get on the phone with the BDC office and talk to their internet manager Joel Pineiro and associate Antonio Battistini to confirm pricing and let them know I do not qualify for certain incentives (competetive leases, GM loyalty, etc.) yet they tell me the price is correct and to come in. 4 emails and 1 phone call later reconfirming terms of the price, I walk in the following day. I look for these guys, Antonio wouldn't give me the time of day, Joel wasn't even there despite saying I'd be dealing directly with him, and I'm passed onto Geovanni Nunez who has no idea if I'm leasing, purchasing, and has zero idea of what was discussed. Comes back with a price 4k higher, saying the price given earlier was contingent on certain rebates and incentives which I had clearly told the others that I would not qualify for yet they reassured me it did not factor in. Feeling annoyed that they were going on with the bait-and-switch, got up and left. Did I mention Geovanni was the typical salesman (that is not a compliment)? "Mandatory test drive or we cannot sell you a car" and the "4 square boxes" despite me telling him if he did the boxes I'd walk out on the spot. His rebuttal? He cannot give me a price without doing the squares? Garbage. Went 45 minutes to Broward and closed on a vehicle in 2 1/2 hours. Thanks for nothing, good luck to Lorenzo Llerena on his new dealership, he'll need it if this is the type of practices his employer instill.

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Employees Worked With

Joel Pineiro
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Geovanni Nunez, Antonio Battistini

January 18, 2018

"EXCELLENT SERVICE AND EXCELLENT CUSTOMER SERVICE"

- isolina0825

I TOOK MY CAR FOR SERVICE AND THE CUSTOMER SERVICE WAS GOOD I HAVE BEEN WITH THIS DEALER FOR OVER 15 YEARS, I DO NOT GO TO ANY OTHER PLACE ISOLINA SANTIAGO

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Employees Worked With

Benito Perera
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

January 08, 2018

"Amazing Experience"

- OrlandoA75

We recently purchased an Acadia Denali from Lorenzo Buick GMC. My experience was amazing!! Everything was smooth and transparent!! Salesperson and Finance made my experience the best by far. I will continue to purshase from here. An 100% recommendation to my friends and family, thank you Lorenzo!! -Orlando

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Employees Worked With

Francisco Plaza

Photos & Amenities

  • Free Coffee
  • Free WiFi
  • Free Loaner Cars
  • Free pick up and drop off from the airport
  • Shuttle Service
  • Customer Lounge Area
  • Children's Play Room
  • Vending Machines
  • Pet Friendly
  • Cable TV
  • Television
  • Instant Financing
  • Authorized Parts Store
  • Rental Car Service Onsite
Lorenzo Buick GMC, Miami, FL, 33126