Lorenzo Buick GMC

This review is honest opinion from one business owner to another. Customer service in a service industry is the lifeline of longterm growth and health. The experience I had with your salesman of Roberto Fue another. Customer service in a service industry is the lifeline of longterm growth and health. The experience I had with your salesman of Roberto Fuentes with riddled with dishonesty, poor communication and pure disregard for me as a consumer of your product. I’m the unlucky owner of a misrepresented used vehicle your people and your website photots intentionally tried to deceive meinto buying. To purposely not take photos of large dents and not show them to me via facetime is a simple form of theft and deceit. I don’t have to worry about the experience further as the world deals with us in its own way when we aim to cheat our brothers and sisters. Wish you all luck. More

The service advisor was very pleasant and courteous, he explain in details the services needed for the 15000 miles, he even showed me a photo of a part that was new to me. The wait was a little longer tha explain in details the services needed for the 15000 miles, he even showed me a photo of a part that was new to me. The wait was a little longer than I expected but it was the wait to wash the car. More

Easy to deal with. Good pricing on new vehicle and good trade in offer. Can’t be beat. Showroom was busy with people and good selection of models trade in offer. Can’t be beat. Showroom was busy with people and good selection of models More

They went above and beyond. JUAN was amazing. The price, cleanliness and processing from beginning to end, was smooth and flawless! They made us forget how much of a bad day we had visiting other dealers w cleanliness and processing from beginning to end, was smooth and flawless! They made us forget how much of a bad day we had visiting other dealers with unfriendly people. More

Good and fast service A A A A A A A A A A A A A A A A A A A A AAAAAA A A AAAAAA More

Benny my advisor he's always the best, (No longer works there) Jose Borges (no longer works there) Mark Khawand (no longer works there) Don't know who works on my car, this time my car is okay I call there) Jose Borges (no longer works there) Mark Khawand (no longer works there) Don't know who works on my car, this time my car is okay I call on Sunday after nun, and I ask for Don't remember the name of the person, and the Operator told me in a very bad tone, nobody by that name works here More

A rip off quote to change a light bulb. To hours wait with appointment to give me a crazy quote you will not see me again. with appointment to give me a crazy quote you will not see me again. More

6 weeks later still waiting to get finished, parts not coming in and initial issue not fixed properly, loaner for a yukon xl was the smallest compact available coming in and initial issue not fixed properly, loaner for a yukon xl was the smallest compact available More

As always, my service advisor Benny exceeded my expectations. As always he was professional and went out of his way for us to make sure we were happy. expectations. As always he was professional and went out of his way for us to make sure we were happy. More

Ara Adam,profesional como pocos lo logran,excelente.Con Ara Adam,profesional como pocos lo logran,excelente. Con lo que dije es mas que suficiente.Bla,bla bla bla ba bla bla bla bla Ara Adam,profesional como pocos lo logran,excelente. Con lo que dije es mas que suficiente.Bla,bla bla bla ba bla bla bla bla More