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Lorenzo Buick GMC
Miami, FL
3,291 Reviews
~New & GM Certified Used Cars!
~Special Finance Department for troubled credit.
~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles!
~Free pick up and drop off from the airport!
~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.!
~Service department open on Saturdays!
~Test drive a car in the comfort of your own neighborhood...we will bring the car to you!
~No hassle price quotes!
~Free Carfax provided on every used car!
Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 AM
Sunday Closed
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Showing 3,291 reviews
November 03, 2020
They went above and beyond. JUAN was amazing. The price, cleanliness and processing from beginning to end, was smooth and flawless! They made us forget how much of a bad day we had visiting other dealers w cleanliness and processing from beginning to end, was smooth and flawless! They made us forget how much of a bad day we had visiting other dealers with unfriendly people. More
by gdflaco
Verified CustomerEmployees Worked With
Juan M. Regueiro sales person, Frank (Manager), Alex (financing)
November 02, 2020
Benny my advisor he's always the best, (No longer works there) Jose Borges (no longer works there) Mark Khawand (no longer works there) Don't know who works on my car, this time my car is okay I call there) Jose Borges (no longer works there) Mark Khawand (no longer works there) Don't know who works on my car, this time my car is okay I call on Sunday after nun, and I ask for Don't remember the name of the person, and the Operator told me in a very bad tone, nobody by that name works here More
by MFAGUNDO
Employees Worked With
don't know
October 29, 2020
6 weeks later still waiting to get finished, parts not coming in and initial issue not fixed properly, loaner for a yukon xl was the smallest compact available coming in and initial issue not fixed properly, loaner for a yukon xl was the smallest compact available More
by GABBY4
Employees Worked With
na
October 28, 2020
As always, my service advisor Benny exceeded my expectations. As always he was professional and went out of his way for us to make sure we were happy. expectations. As always he was professional and went out of his way for us to make sure we were happy. More
by URIARTEA1
Employees Worked With
Benny
October 28, 2020
Ara Adam,profesional como pocos lo logran,excelente.Con Ara Adam,profesional como pocos lo logran,excelente. Con lo que dije es mas que suficiente.Bla,bla bla bla ba bla bla bla bla Ara Adam,profesional como pocos lo logran,excelente. Con lo que dije es mas que suficiente.Bla,bla bla bla ba bla bla bla bla More
by reinolds2226
Employees Worked With
Ara Adam
October 27, 2020
Not a great experience. Found that their pricing was not good compared to other dealers. Additionally their customer service was lacking. Wound up purchasing an identical vehicle to one they had in their in good compared to other dealers. Additionally their customer service was lacking. Wound up purchasing an identical vehicle to one they had in their inventory for a significantly better deal at a different dealership. More
by Review 123
Employees Worked With
Sales Manager
October 27, 2020
Great customer service had vehicle done right away. I was able to lower my payment Very professional - helpful The sale was concluded and paperwork done quickly and hassle free. Thanks!..... able to lower my payment Very professional - helpful The sale was concluded and paperwork done quickly and hassle free. Thanks!..... More
by denizare
Employees Worked With
R, Fernandez
October 27, 2020
Best car buying experience I ever had. Felt more like social hour than buying a car. Everyone was transparent from the beginning with numbers and expectations, and the whole process was a breeze. social hour than buying a car. Everyone was transparent from the beginning with numbers and expectations, and the whole process was a breeze. More
by LJamison
Employees Worked With
Bobby Fuentes, Jonathon Fiad
