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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,358 Reviews

1,358 Reviews of Lorenzo Buick GMC - Service Center

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February 28, 2025

Excelente en la atención que me dieron, hemos salido muy satisfechos. Son excelentes personas. Un gerente excelente. More

by cecicar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio
Mar 01, 2025 -

Lorenzo Buick GMC responded

Gracias por compartir su experiencia con nosotros. Nos alegra saber que recibió una atención excelente en Lorenzo Buick GMC.

February 28, 2025

Excelente en la atención que me dieron, hemos salido muy satisfechos. Son excelentes personas. Un gerente excelente. More

by cecicar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio
Mar 01, 2025 -

Lorenzo Buick GMC responded

Gracias por tus amables palabras. Nos alegra que te hayas ido satisfecho con la atención en Lorenzo Buick GMC.

February 28, 2025

Excelente en la atención que me dieron, hemos salido muy satisfechos. Son excelentes personas. Un gerente excelente. More

by cecicar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio
Mar 01, 2025 -

Lorenzo Buick GMC responded

Nos complace saber que disfrutó de su experiencia en Lorenzo Buick GMC. Que tenga un buen día.

February 28, 2025

Excelente en la atención que me dieron, hemos salido muy satisfechos. Son excelentes personas. Un gerente excelente. More

by cecicar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio
Mar 01, 2025 -

Lorenzo Buick GMC responded

Gracias por dedicar tiempo a compartir su experiencia. Nos alegra saber que recibió un buen servicio de nuestro equipo en Lorenzo Buick GMC.

February 27, 2025

I went to do the oil change to Lorenzo Buick GMC and it went well, there were not many people and it was fast. They are efficient. More

by fernandezmaykel
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your experience. We appreciate the feedback on our efficiency.

February 26, 2025

Update: I had left the center feeling confused at first about my car. Matt was able to help me understand what was wrong. He was patient with my questions and schedule. Thank you! More

by Stef
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Feb 27, 2025 -

Lorenzo Buick GMC responded

We're glad our team could assist you and clarify your concerns. Thank you for sharing your experience with Lorenzo Buick GMC.

February 26, 2025

Really is the first time that I received a good service in that place. Thanks More

by jvierpr86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your experience. We wish you all the best and look forward to serving you again at Lorenzo Buick GMC.

February 26, 2025

Great communication with my service advisor Matthew's was very helpful 👍 very satisfied with the service thanks you More

by Polanco300
Recommend Dealer
Yes
Employees Worked With
Matthew's
Feb 27, 2025 -

Lorenzo Buick GMC responded

We’re glad to hear our team met your expectations. Thank you for choosing Lorenzo Buick GMC.

February 26, 2025

My car was in service for a week. I was called to pick it up on a Saturday morning, but had to go before 2. I could make it on Sunday. The car was picked up without any paperwork, no More

by Ygener
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander
Mar 06, 2025 -

Lorenzo Buick GMC responded

Hello, I would like the chance to address any questions or concerns you have regarding your recent service visit. Please contact me at your earliest convenience so we can discuss this further. Thank you, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

February 24, 2025

I purchased a 2018 Buick Enclave, I had some concern about the vehicle a couple days after I purchased it. But after speaking to Julio, he understood my concern and we came to an agreement. I dropped More

by Desroches Pierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Luetjen
Feb 25, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your positive experience with Lorenzo Buick GMC. We're pleased to hear our team resolved your concerns and provided great service on your Buick Enclave. We appreciate your business and wish you safe travels ahead.

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