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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,346 Reviews
Call Service Center (305) 436-8400

1,346 Reviews of Lorenzo Buick GMC - Service Center

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February 22, 2025

Nice job. Very helpful. Will visit Lorenzo Buick again. Service department help me and provided a solution More

by jleon33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2025 -

Lorenzo Buick GMC responded

We're glad to hear you found the service department helpful. Thank you for choosing Lorenzo Buick GMC. Wishing you well!

February 22, 2025

My vehicle was at the dealer less than 12 hours ready for pick up the following morning More

by davidq1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2025 -

Lorenzo Buick GMC responded

We're pleased you had a swift experience with your vehicle service at Lorenzo Buick GMC.

February 19, 2025

Excelente atenciones satisfecha muy buen servicios me trataron super bien quede encantada con mi auto More

by Yudierky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MILKA JOSE L Bigo
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Feb 19, 2025 -

Lorenzo Buick GMC responded

Gracias por compartir su experiencia con Lorenzo Buick GMC. Que disfrute de su nuevo auto.

February 19, 2025

I was attended by Mattew at Service very attentive and explain things I actually difnt know about More

by RODESA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Feb 20, 2025 -

Lorenzo Buick GMC responded

We're glad our team could assist you and provide helpful information. Thank you for visiting Lorenzo Buick GMC.

February 19, 2025

Service was good nice attention friendly explain my service options overall was good Time frame Was good area for waiting was good coffee. Would it be happy with some snacks for Free? More

by fernandoplazas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Lorenzo Buick GMC responded

Thank you for your feedback. We're glad to know you found our service and waiting area satisfactory. If you'd like to discuss your suggestion further, feel free to reach out directly.

February 18, 2025

Good service, and Mathew assisted me quickly and whitout complications. The wait was pleasant in the waiting room whit a good coffee. More

by edgargonal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Report | Print
Feb 19, 2025 -

Lorenzo Buick GMC responded

Happy to hear you had a pleasant experience! Thank you for choosing Lorenzo Buick GMC.

February 18, 2025

Great service and reliable work every time. I always get treated well and always happy with the results More

by WSABILLON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2025 -

Lorenzo Buick GMC responded

Thank you for your kind words. We are happy to hear that you're consistently satisfied with the service at Lorenzo Buick GMC.

February 13, 2025

El mejor servicio de Miami respecto a concercionarios de carro que he visitado en la florida muy agradable el personal y muy buen servicio el ofrecido . More

by HDHDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando
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Feb 14, 2025 -

Lorenzo Buick GMC responded

Gracias por tus amables palabras sobre Lorenzo Buick GMC. Nos alegra saber que disfrutaste de nuestro servicio y la atención de nuestro equipo.

February 12, 2025

Service is easy and always available. They do a good job with checking vehicle and good car wash. More

by EDISON.VQZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Feb 13, 2025 -

Lorenzo Buick GMC responded

Thank you for your feedback. Great to hear about your positive experience with our service at Lorenzo Buick GMC.

February 12, 2025

First off, i'm glad you guys had free coffee. My service at this dealership was quick and easy. The service person Matthew helped me with everything I needed and all the information needed to ge More

by Reinaldo Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew from the service department is the only person who helped me. 5 stars
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Feb 13, 2025 -

Lorenzo Buick GMC responded

Glad to hear you enjoyed the coffee and had a smooth experience at Lorenzo Buick GMC. We appreciate your feedback about our team, thank you for sharing.

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