1,339 Reviews of Lorenzo Buick GMC - Service Center
Service recall and oil change I came in for an oil change and was also advised that my truck had a safety recall that had to be done. I had to wait but their facility is very accom I came in for an oil change and was also advised that my truck had a safety recall that had to be done. I had to wait but their facility is very accommodating and comfortable. Everything was taken care of in a timely manner. Thank you Benny for your help! More
Awesome Customer service on Truck Service Very attentive with my service needs. Recommended and advised future truck check up services. Very professional yet friendly. Benny is an outstanding Very attentive with my service needs. Recommended and advised future truck check up services. Very professional yet friendly. Benny is an outstanding service customer representative. Very satisfied with the service. More
Amazing Great service from Alex Alvarez and the rest of the team thank you I will give testimony of my experience with your dealer thank you and God bless you Great service from Alex Alvarez and the rest of the team thank you I will give testimony of my experience with your dealer thank you and God bless you More
Alberto Reyes Rocks! First time visitor with my new Sierra Denali. Alberto, my Service Writer, was awesome. Very knowledgeable , courteous, professional and on top of my First time visitor with my new Sierra Denali. Alberto, my Service Writer, was awesome. Very knowledgeable , courteous, professional and on top of my experience. He kept me informed and the service moving to the point of handing me my keys to a freshly washed truck! I highly recommend working with Lorenzo GMC and Alberto. More
Satisfied Very Satisfied with the work done , with the waiting time, with the cleanliness of the facilities, with Benny with served me very professional and ni Very Satisfied with the work done , with the waiting time, with the cleanliness of the facilities, with Benny with served me very professional and nice. More
Great service from Alex and Michael First time taking my car in to Lorenzo service. Went on a Friday to scope and spoke to Michael - very nice and helpful. Took car in on Monday. Rece First time taking my car in to Lorenzo service. Went on a Friday to scope and spoke to Michael - very nice and helpful. Took car in on Monday. Received and Serviced by Alex. He was truly great. More
Lies and not professional Make appointment at 10am days in advance and still had to wait. Was told service would take between 1hr and 1 ½ hours.. took more than 3 and car stil Make appointment at 10am days in advance and still had to wait. Was told service would take between 1hr and 1 ½ hours.. took more than 3 and car still wasn’t washed. When asked about status, was lied to as I saw the car and when the work started. More
Great Service Benny is an excellent and knowledgeable service advisor, every time I go to get service I get VIP treatment and he’s always a phone call away Benny is an excellent and knowledgeable service advisor, every time I go to get service I get VIP treatment and he’s always a phone call away More
Great place to be! Attention was the BEST! Mr. Reyes treat me like a KING. Service was done perfect. I was surprised how clean was my truck when I received back. Thank Attention was the BEST! Mr. Reyes treat me like a KING. Service was done perfect. I was surprised how clean was my truck when I received back. Thank you very much, José Caravia More
Great Service And Wonderful Friends My service was provided by Alberto who is a good man. I know others in this service department and they have always treated my like family. I am alway My service was provided by Alberto who is a good man. I know others in this service department and they have always treated my like family. I am always coming back whenever my car needs servicing. Highly recommended! More