Lorenzo Buick GMC - Service Center

Fob replacement On vacation in rental car when key fob went swimming. Benny Perera at Doral was very friendly and helpful in getting us back on the road. Scott the se On vacation in rental car when key fob went swimming. Benny Perera at Doral was very friendly and helpful in getting us back on the road. Scott the service manager was also helpful. Price was better than expected! More

check engine light TOOK MY CAR IN HAD CHECK ENGINE LIGHT ON. I WAS THE FISRT ONE THERE MY SERVICE WRITER WAS BENNY WONDERFUL PERSON VERY ATTENTIVE AND HELPFUL. I TOLD I TOOK MY CAR IN HAD CHECK ENGINE LIGHT ON. I WAS THE FISRT ONE THERE MY SERVICE WRITER WAS BENNY WONDERFUL PERSON VERY ATTENTIVE AND HELPFUL. I TOLD I WOULD LIVE MY CAR AND WHEN IT WAS READY TO CALL ME WHILE I WAS THERE IT WAS ALMOST TME FOR OIL CHANGE THAT WAS DONE NO PROBLEM. WHEN I GOT SAW I HAD A NAIL IN ONE OF MY TIRES ASKED THEM IF THEY COULD TAKE CARE AND HE SAID WILL TRY AND WHEN I PICKED UP MY CAR THEY EVEN GAVE IT A CAR WAS. THANKYOU AGAIN BENNY More

Best service We called Benito with a lights problem in our Buick Enclave, he told us to come right over, the problem was solved within an hour, where do you get th We called Benito with a lights problem in our Buick Enclave, he told us to come right over, the problem was solved within an hour, where do you get that kind of service. More

Air fuel induction service Mr. Perera provide me security when ask something about what I need to my car do. He is very professional, friendly, and respect. When I take my car b Mr. Perera provide me security when ask something about what I need to my car do. He is very professional, friendly, and respect. When I take my car back I know everything is ok. More

Troubleshooting and Solutions - Excellent at both! My parents own a 2004 Buick Century. By today's standards that is an old car and not likely serviced at a dealership. When their car started suddenly My parents own a 2004 Buick Century. By today's standards that is an old car and not likely serviced at a dealership. When their car started suddenly acting up and not being satisfactorily serviced by their personal mechanic (who is a very competent and caring individual) we had no choice but to look elsewhere. We called Doral because they service Buicks but had little confidence that this would be a good experience. Dealerership service centers typically do not deal with old cars. But we found that not to be the case. I was helped by Alex Alvarez, Asst. Manager at Doral Buick and he was exceptionally helpful from the first call to the last call. It took a few days to get to the bottom of the problem but he found the reason the car was not working and he made the repairs, We got the car today, In between the 10 days it took to nail the solution he kept me abreast of all of their efforts and walked me through the process with great customer service and attention to detail. My mother was provided transportation to and from their home to do the repairs and she has expressed a wonderful experience with Alex and the Doral team. I am a very happy customer and will return to service my parents car if it were to need service again. More

Stabilitrak/Traction Control Lights Benny Perera provided me with a great experience when some Stabilitrak / Traction Control Lights came on my dash a few weeks ago. I had a road trip p Benny Perera provided me with a great experience when some Stabilitrak / Traction Control Lights came on my dash a few weeks ago. I had a road trip planned and I was able to get an appointment quickly. I got my car back on the same day, and my trip went on without a hitch. Thanks again to Benny and the great technicians at Doral! More

One Man Show!! Whenever I take my car in, I always see Benny! Actually, I never really see anyone else working in the service department!! He is always extremely att Whenever I take my car in, I always see Benny! Actually, I never really see anyone else working in the service department!! He is always extremely attentive and cares for his customers!! I wouldn't take my car to anyone or anywhere else! More

Excellent customer service I always bring my car to the dealer and Benny always takes care of me and is attentive as soon as I arrive to the dealer. I always bring my car to the dealer and Benny always takes care of me and is attentive as soon as I arrive to the dealer. More

Timing is essential For me the most important part of doing service to a car is the timing, especially going with my 3 kids! Customer service was so effective and efficie For me the most important part of doing service to a car is the timing, especially going with my 3 kids! Customer service was so effective and efficient! Can't complain! Good job Benny!! More

Service for recall part and more Benny Perera is a hard working man who really cares about the customers. I went first for a price estimate on maintenance that needed to be done to m Benny Perera is a hard working man who really cares about the customers. I went first for a price estimate on maintenance that needed to be done to my car and he allowed me to save up some more money to return for the service. Great service! More