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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,346 Reviews

1,346 Reviews of Lorenzo Buick GMC - Service Center

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February 23, 2015

Benny was great Excellent customer experience with Benny Perara. I will definitely come back to Doral GMC because of Benny. He was polite, fast and explained everyth More

by maxmani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Apr 07, 2015 -

Lorenzo Buick GMC responded

Thank you for the great review!

February 14, 2015

Great service person My service person was Benny Perera and he is the best service person we have seen in a long time. I wish all the service personnel were like him: frie More

by Ceciln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Apr 07, 2015 -

Lorenzo Buick GMC responded

Thank you for the great review!

February 12, 2015

Service visit I come to Doral Gmc service center because of Benny. He goes above and beyond to make sure you are happy and satisfied with the service! He greets y More

by ltlrogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
February 11, 2015

Service experience 2/5/15 - Had service done on my vehicle. The whole experience was excellent. Benny, my service representative is excellent also. He's very courteou More

by EAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Apr 07, 2015 -

Lorenzo Buick GMC responded

Thank you for the great review!

February 10, 2015

Horrible Customer Service in the Doral Service Center with Service manager Noel Acevedo & GM Juan Dominguez. After explaning my issue with my Buick Enlave and escalated to both manager & GM nothing got so More

by Bshkup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan "JD" Dominguez
Apr 09, 2015 -

Lorenzo Buick GMC responded

We would like to speak with you more about your experience. Please contact us at your earliest convenience so that we can come to a resolution or understanding. 305-436-8400.

February 10, 2015

Service Review I had the best experience I have ever had in a dealership. I was greeted with a smile from the second I got there and was kept aware everyday till I g More

by leo2978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
February 09, 2015

Excellent service! My name is Jose Mugica, I am the owner of a 2007 GMC Acadia. I have gone to this dealership for help many times. Benny Perera has always helped me; he More

by Jose Mugica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera, Otto Val Arriete
Apr 07, 2015 -

Lorenzo Buick GMC responded

Thank you for the great review!

February 06, 2015

Oil Change Had a great experience here at Doral GMC. Being a busy college student, Benny, one of the service employees did an excellent job getting me in, and ge More

by Matt123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
February 05, 2015

Absolutely Amazing Experience to brag about ! Most of my friends complain about taking their cars to the dealer for service. I have to say, that is because they don't deal with Benito! As I More

by Sabrina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
January 31, 2015

superb service, awesome advisor Was attended very promptly with courtesy and friendliness. All car troubles were taken care of quickly and I was informed of the entire process every More

by vperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
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