1,346 Reviews of Lorenzo Buick GMC - Service Center
Benny was great Excellent customer experience with Benny Perara. I will definitely come back to Doral GMC because of Benny. He was polite, fast and explained everyth Excellent customer experience with Benny Perara. I will definitely come back to Doral GMC because of Benny. He was polite, fast and explained everything clearly. More
Great service person My service person was Benny Perera and he is the best service person we have seen in a long time. I wish all the service personnel were like him: frie My service person was Benny Perera and he is the best service person we have seen in a long time. I wish all the service personnel were like him: friendly, honest and fast. Keep him around for a long time! More
Service visit I come to Doral Gmc service center because of Benny. He goes above and beyond to make sure you are happy and satisfied with the service! He greets y I come to Doral Gmc service center because of Benny. He goes above and beyond to make sure you are happy and satisfied with the service! He greets you with a smile and has you leaving with a smile. More
Service experience 2/5/15 - Had service done on my vehicle. The whole experience was excellent. Benny, my service representative is excellent also. He's very courteou 2/5/15 - Had service done on my vehicle. The whole experience was excellent. Benny, my service representative is excellent also. He's very courteous, efficient, informative and totally committed to ensuring my experience and service were satisfactorily. I was completely satisfied with the experience. Will recommend. More
Horrible Customer Service in the Doral Service Center with Service manager Noel Acevedo & GM Juan Dominguez. After explaning my issue with my Buick Enlave and escalated to both manager & GM nothing got so with Service manager Noel Acevedo & GM Juan Dominguez. After explaning my issue with my Buick Enlave and escalated to both manager & GM nothing got solved. Dont take your car here if you want something to get resolved. More
Service Review I had the best experience I have ever had in a dealership. I was greeted with a smile from the second I got there and was kept aware everyday till I g I had the best experience I have ever had in a dealership. I was greeted with a smile from the second I got there and was kept aware everyday till I got my car of the work being done to it. Benito Perera was very friendly and helpful through the whole process. I would recommend this dealership and Benito to anybody that wants an honest advice about their car. Thanks for everything. More
Excellent service! My name is Jose Mugica, I am the owner of a 2007 GMC Acadia. I have gone to this dealership for help many times. Benny Perera has always helped me; he My name is Jose Mugica, I am the owner of a 2007 GMC Acadia. I have gone to this dealership for help many times. Benny Perera has always helped me; he is very considerate, and always keeps me up to date. He does everything he can to help his clients. His demeanor and behavior is amazingly considerate. He is always willing to help you. Benny is a godsend for both the clients and the dealership. I also received amazing support and assistance from Otto Val Arriete (who helped me even though he doesn't work directly with the service department). I recommend this dealership, their service, and their management 150%. (Thank you, Benny! Thank you, Otto!) More
Oil Change Had a great experience here at Doral GMC. Being a busy college student, Benny, one of the service employees did an excellent job getting me in, and ge Had a great experience here at Doral GMC. Being a busy college student, Benny, one of the service employees did an excellent job getting me in, and getting me out. Although Benny was great at his job, he allowed a friendly environment considering he took the time to have a good conversation with me. Not to mention, they offered to wash my vehicle even though it was drizzling outside, which would make the wash pointless. Great visit. Thanks Benny! More
Absolutely Amazing Experience to brag about ! Most of my friends complain about taking their cars to the dealer for service. I have to say, that is because they don't deal with Benito! As I Most of my friends complain about taking their cars to the dealer for service. I have to say, that is because they don't deal with Benito! As I got in, he attended me in a polite and courteous manner. I can tell he is knowledgeable and trustworthy. I felt he was genuine and not out to waste my money and time. I appreciate the professional, exception experience with my GMC Acadia dealership! More
superb service, awesome advisor Was attended very promptly with courtesy and friendliness. All car troubles were taken care of quickly and I was informed of the entire process every Was attended very promptly with courtesy and friendliness. All car troubles were taken care of quickly and I was informed of the entire process every step of the way. Best service advisor experience from all the dealers I have been to. Thanks. More