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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,346 Reviews

1,346 Reviews of Lorenzo Buick GMC - Service Center

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January 29, 2015

Great Visit thanks to "Benny" I had a great visit to the dealership thanks to Benny he is a great representative for GMC dealers. I love my truck and they took good care of it. More

by jwgb98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
January 27, 2015

Phenomenal Service!!!! From the moment I drove into the service department to second I drive the lot I attended to like a VIP by Benny...his attention to the customer is s More

by lopezseth77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
January 26, 2015

Awesome experience I felt really comfortable with my helper, Benito Perera. He was very patient with me and did not show any sign of stress with my abundance of questio More

by Reynaldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jan 27, 2015 -

Lorenzo Buick GMC responded

Thank you Reynaldo for taking the time to share your experience! We're so glad that Mr. Perera took the time to answer all of your questions and made you feel comfortable during your visit. We look forward to working with you again!

January 20, 2015

Excellent My name is J Dumenigo, I want to thank Benito who made the service to my car last weekend. Since I bought my G.M.C Terrain at the dealer all my experi More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jan 27, 2015 -

Lorenzo Buick GMC responded

Thank you so much J for your feedback! We're glad our team has been treating you well and we look forward to continuing to work with you.

January 19, 2015

Benito Perera I went in for oil change and tire rotation on my car and I must say from the moment I made the appointment on the phone, Benito was a professional and More

by Luis Corzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jan 27, 2015 -

Lorenzo Buick GMC responded

We're so glad to hear how well our associate Mr. Perera treated you and explained everything to you about your vehicle. Thank you for taking the time to write this review and we look forward to seeing you again!

January 16, 2015

We felt as if we were with family without a doubt Benny is the best. he was patient with us since we came in panicking and gave us periodic updates while we were there. Would never tak More

by barby-willy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jan 27, 2015 -

Lorenzo Buick GMC responded

Thank you for the rave review of Benny! We're so glad to hear how well he takes care of you.

January 15, 2015

Thanks Benny! Benny was the ultimate problem solver for me. I has a serious problem which needed attention, and after being told that it wasn't possible to get thi More

by GSFan07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jan 27, 2015 -

Lorenzo Buick GMC responded

Thank you for the great review of Benny! We're so glad to hear what a great problem solver he has been for you and we look forward to seeing you again in the future!

January 10, 2015

Julian L. "Great service everytime" Every visit to this Buick dealership is the best of experiences thanks to the dedicated and friendly staff. Special recognition for Benito Perera (Ben More

by Julian L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jan 27, 2015 -

Lorenzo Buick GMC responded

Thank you Julian for the great review! We think Benny is great too! We look forward to seeing you again soon!

December 24, 2014

Customer Service If you have forgotten what great customer service was like come visit Benny at Doral GMC. From start to finish of the process they took excellent care More

by JVilas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Dec 24, 2014 -

Lorenzo Buick GMC responded

Thank you for the great review and kind words about our dedicated service Advisor Benny. We look forward to working with you again!

December 19, 2014

Excellent Expirience! I took my Buick Enclave 2013 for a recall service repair and for oil change. Excellent experience! Benny Perera was on top of everything. He was very More

by Eduardo Fuentes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Dec 24, 2014 -

Lorenzo Buick GMC responded

Thank you Eduardo for taking the time to share your experience. We pride ourselves in our employees and know that Benny truly does care for his customers. We look forward to working with you again!

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