Lorenzo Buick GMC - Service Center

Went to Doral GMC Buick dealer earlier today and they showed great customer service. Staff very friendly and respectful. Went in to have my radio worked on, they did the job in good time, had a great wa showed great customer service. Staff very friendly and respectful. Went in to have my radio worked on, they did the job in good time, had a great waiting room which kept me entertained watching ESPN while i waited for my car. Overall the service was excellent, Benny went above and beyond to take care of my car. Great place to take your car for quality. More

I called the dealer early in the morning to see if the battery was covered under the factory warranty and Benny told me for sure it is come on down and we will getting you going, he even advice to use the battery was covered under the factory warranty and Benny told me for sure it is come on down and we will getting you going, he even advice to use the road side service that comes with the car. Once at the dealer everything went as plan and i was out before the time i needed to be back for an appointment. Great service nice friendly people A+ all around not to mention very nice looking dealer. More

Excellent job and excellent service from the Doral Buick GMC especially from Benny Perera, always with his amiability and his unconditional helpfulness. Every problem that you would have Benny solve it. GMC especially from Benny Perera, always with his amiability and his unconditional helpfulness. Every problem that you would have Benny solve it. Thanks also to the all Service team. Carlos Rodriguez More

I am very happy with treatment to my person and the quality of the job performed to my car at this dealer. The Service Advisor Benny Perera is a example to follow of costumer satisfaction. quality of the job performed to my car at this dealer. The Service Advisor Benny Perera is a example to follow of costumer satisfaction. More

Once again, I had the pleasure of having my car serviced by Bennie. I originally leased my car from Doral Buick because I liked the way that Bennie treated my sister in law while servicing her Saturn. I w by Bennie. I originally leased my car from Doral Buick because I liked the way that Bennie treated my sister in law while servicing her Saturn. I was so very impressed by Bennie's professionalism and friendliness, that I decided on the spot to lease a 2011 Buick Regal. I am enjoying the Regal and it has given me no problems at all, but a car you can get anywhere. That is not true of a great service advisor. Bennie is the best and if he should ever decide to leave Doral Buick, I would definitely follow him with future car purchases and service. I hope that you know how very good he is to his customers. I also had the opportunity to work with Carlos today also. A very, very nice man. I commend you on Bennie. I am so happy that he is my service advisor. I wouldn't even consider using anyone else. Anne M. Place 2011 Buick Regal More

I had scheduled a service appointment for today at 9:30am with Benny over the phone. I had 3 different issues with my vehicle all under warranty that needed to be taken care of. After arriving for my appoint with Benny over the phone. I had 3 different issues with my vehicle all under warranty that needed to be taken care of. After arriving for my appointment, Benny told me I had to wait since he had a lot of cars to take care of. I replied that I had an appointment. His response was: What am I supposed to do? Look, I have this lady here waiting. I have a lot of people. And turned around and left. I told him again, I have an appointment. What are appointments for then? He did not reply. I left very disappointed at the service. This was my 2nd and last vehicle from this dealer. This is not the kind of reply you give to a customer, much less with an appointment! More

Service was excellent upon my arrival at the dealership. The staff was very friendly and most helpful. The waiting time was very minimal, which was very nice. The dealership is beautiful and the customer lo The staff was very friendly and most helpful. The waiting time was very minimal, which was very nice. The dealership is beautiful and the customer lounge was very welcoming and refreshing. I would definitely come back! More

Although I don't visit everyday, I sure feel like I do by the warm-heartedness expressed by the Staff of Doral Buick GMC. Specially from the GO-TO guy at the Service Department Mr.Benito Perera. Whene do by the warm-heartedness expressed by the Staff of Doral Buick GMC. Specially from the GO-TO guy at the Service Department Mr.Benito Perera. Whenever I experience a concern with my vehicle, a show of attentiveness and care for my vehicle helps me insure myself that my vehicle is in good hands with a great dealerhip. Mr.Perera always solves my issues in a timely manner, something not easily said in most dealerships. This dealership mixes top notch hospitality of a five star hotel with the service that keeps my car running like a Ferrari. That's why i choose to keep on returning with my routines maintenance's, my show of support. More

Mr. Perera was very professional and friendly. I didnt buy my Buick at this dealer, however, the service was excellent. I got there without an appointment and he took care of me right away. Their waitin buy my Buick at this dealer, however, the service was excellent. I got there without an appointment and he took care of me right away. Their waiting room is super comfortable and everybody was very nice. I will definitely take my Buick Enclave to this dealer again for service More

Benny provided excellent service. He was courteosu, friendly and very knowlegeable. He took the time to explain all issues and was very thorough. Great all around exper friendly and very knowlegeable. He took the time to explain all issues and was very thorough. Great all around exper More