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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,365 Reviews

1,365 Reviews of Lorenzo Buick GMC - Service Center

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January 27, 2025

Matt is my service manager. He is always great. Very professional, explains well and always returns my calls. More

by ELSA_MARRERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 27, 2025 -

Lorenzo Buick GMC responded

Thanks for sharing your experience with our team at Lorenzo Buick GMC. We're grateful for the positive feedback.

January 25, 2025

Matthew realy explained the process and able to help me get great services for my car More

by GIGI21ANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jan 26, 2025 -

Lorenzo Buick GMC responded

Wonderful to hear you received great service for your car from our team at Lorenzo Buick GMC. Wishing you safe and happy driving.

January 24, 2025

The service tech was very friendly and knowledgeable; he did all he could to make things as easy as possible. Mathew More

by ALEX@BZ-CONSOLTANTS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jan 25, 2025 -

Lorenzo Buick GMC responded

We appreciate your feedback and are glad our team could assist you well. Thank you for choosing Lorenzo Buick GMC.

January 23, 2025

Very good dealership, Elieser was our salesman and he was very professional. Very nice experience overall! More

by AZAYASGUERRA9228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elieser Acosta
Jan 24, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your experience. We're pleased to hear that our team made a positive impact on your visit with us at Lorenzo Buick GMC.

January 23, 2025

Profesionalismo, calidad y buena atencion , el técnico muy agradable y sevicial, gran trabajo, good job More

by borisenque22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Lorenzo Buick GMC responded

Gracias por dejar su comentario. Nos alegra saber que tuvo una buena experiencia en Lorenzo Buick GMC.

January 21, 2025

I have been a Lorenzo Buick customer for many years. I have leased and bought several cars. My reason for today’s visit was to service my Buick Envista. I always deal with Matt, Service Specialist. More

by D.VIDAL1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jan 22, 2025 -

Lorenzo Buick GMC responded

Thank you for your continued loyalty to Lorenzo Buick GMC. It's wonderful to know that our team is consistently providing the service you value. Your recommendation means a lot to us.

January 21, 2025

The representative was professional and the service was excellent. Also the service time was standard More

by ozairisverea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with Lorenzo Buick GMC. We're pleased to hear our service and team met your expectations.

January 18, 2025

Buena atención y trato. Buen trabajo, tratan de hacer mínima la espera y ambiente agradable. More

by Miriam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mattew
Jan 19, 2025 -

Lorenzo Buick GMC responded

Gracias por compartir tu experiencia. Nos alegra saber que aprecias el esfuerzo de nuestro equipo en Lorenzo Buick GMC.

January 18, 2025

Excellent service and fast. Juan Correa assisted me at the service dept. and the service was excellent. More

by trabancojorge1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa
Jan 19, 2025 -

Lorenzo Buick GMC responded

Thank you for your feedback. Glad to know our team at the service department provided excellent assistance.

January 17, 2025

Great service and excellent customer service service advisor very knowledgeable and super helpful I would recommend to everybody More

by williamcharles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Lorenzo Buick GMC responded

Thank you for your kind words and recommendation. Wishing you the best from Lorenzo Buick GMC.

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