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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,365 Reviews

1,365 Reviews of Lorenzo Buick GMC - Service Center

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January 17, 2025

This is a very nice service center a pleasure to deal with and a great team. More

by charlesddd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lixabeth
Jan 18, 2025 -

Lorenzo Buick GMC responded

Thank you for the kind words. We're glad you enjoyed your experience at Lorenzo Buick GMC.

January 16, 2025

I am satisfy with Lorenzo Buick GMC. Thanks for your help and service quality.I will keep you in mind from now on. More

by RAULGONZA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Fernandez
Jan 17, 2025 -

Lorenzo Buick GMC responded

We appreciate your support and look forward to continuing to serve you.

January 16, 2025

Matthew did an outstanding job. Excellent with communication and status of my car. He walked me to the cashier which was a nice touch! More

by MTOMCZYK67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jan 17, 2025 -

Lorenzo Buick GMC responded

We're pleased to hear you felt well taken care of by our team. Thank you for choosing Lorenzo Buick GMC.

January 16, 2025

Juan in sales is a real asset to your company made the sale easy and positive More

by PETERSABO
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan in sales
Jan 17, 2025 -

Lorenzo Buick GMC responded

We're pleased to hear about your positive experience with our team. Thank you for choosing Lorenzo Buick GMC.

January 15, 2025

Just showing one star for not putting cero. Do not bring your leased car for service here, they not only will have you pay 4 days of rental car out if your pocket as they did not accomodate any More

by LEONELMATHEU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
manager and assistant manager for leased car service
January 15, 2025

La atención de Mathew fue excelente pero al. momento de solicitar una revisión al auto para buscar un diagnóstico al auto me indico que eso tomaría 3 a 4 días solo.para tener un diagnóstico y Lo More

by RAMSESROCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Lorenzo Buick GMC responded

Hello, Please know your feedback is very important to us. I would like to speak with you about your experience with our Service Team regarding the time taken for diagnosis and repair of your vehicle. Whenever you're able, please send me an email with your contact information so we may discuss this further. Best regards, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

January 15, 2025

Great attention and great service. I recommend this dealer to much. They are very professional . More

by MRUIZ114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Lorenzo Buick GMC responded

Thank you for recommending us and acknowledging our service. We're proud to serve you at Lorenzo Buick GMC.

January 14, 2025

Very nice and good service, they easily helped me solve all the car issues and took the time to inform me of every issue More

by iypnale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Lorenzo Buick GMC responded

Thanks for sharing your experience. We're glad you found our service helpful at Lorenzo Buick GMC. Take care!

January 10, 2025

Thanks to Azuan and Matthew they are the best excellent service really fast and good thank you so much More

by LUISISMAELGARCIARUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Azuan and Matthew
Jan 11, 2025 -

Lorenzo Buick GMC responded

We're glad our team could provide you with such excellent service. Thanks for choosing Lorenzo Buick GMC.

January 10, 2025

Buen servicio el personal súper amable y atento gracias y les recomiendo ir con personas de confianza como el equipo de Lorenzogmc More

by NELSONZAYAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Lorenzo Buick GMC responded

Gracias por tu recomendación y tus amables palabras. Nos alegra que hayas disfrutado de nuestro servicio en Lorenzo Buick GMC.

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