Lorenzo Buick GMC - Service Center

No one call me to give a status of my car. Left several messages to call me and no one call back Left several messages to call me and no one call back More

Worst dealer I have ever stepped into , Terrible service and customer service , I will never use them again for anything service and customer service , I will never use them again for anything More

The services was fast and efficient. The advisor was very gently and professional. Only thing that was not good, and it was that the air engine filter is not available at this moment The advisor was very gently and professional. Only thing that was not good, and it was that the air engine filter is not available at this moment More

Excellent services and very good communication with customers, I always leave the dealer very pleased. customers, I always leave the dealer very pleased. More

I purchased a vehicle from this dealer in October of 2024 within a couple of days my camera stopped working my blow horn which is a safety feature that you must have was not working so I contacted the dealer within a couple of days my camera stopped working my blow horn which is a safety feature that you must have was not working so I contacted the dealer to see if they could help me take care of these issues. I was given nothing but a run around. Before I bought the vehicle they were extremely nice but once the car was under my name. Every time I call, all I got was the manager is not here give us your number will have him call you back and nothing. I was extremely disappointed how the professionalism changed once I bought the car as if to say now it’s your problem. They were moving on to the next customer pretty much they were done with me. I just made my first payment and looking to get the issues fixed else were unfortunately. So, I would never go back to this dealer that goes without saying or recommend this dealer to anyone. Lesson learned! More

La atención es buena yo tengo una gmc sierra 2024 y e tenido algunos problemas con ella cada ves que llego al dyler la persona de servicio me dice que hay que dejar el carro pero que no tiene carro para tenido algunos problemas con ella cada ves que llego al dyler la persona de servicio me dice que hay que dejar el carro pero que no tiene carro para darme mientras repara mi vehículo y eso me a causado mucho disgusto !! Debieran de tener más cuidado con el cliente para poder dar un servicio mejor More

Well explained and accurate with the time need it to complete the service. need it for my car complete the service. need it for my car More

Gracias Milka por siempre ayudarme en la compra de los carros de la familia y siempre estar pendiente,gracias se las recomiendo 100% ,todos son un gran equipo,desde los manager hasta el financista. carros de la familia y siempre estar pendiente,gracias se las recomiendo 100% ,todos son un gran equipo,desde los manager hasta el financista. More

El mejor servicio agradecido todo de lo mejor gracias de verdad siempre contaré con ustedes de verdad siempre contaré con ustedes More

Have an issue with my car that should be covered by warranty, but they have no courtesy cars available. So I have to keep driving the car with the issue. warranty, but they have no courtesy cars available. So I have to keep driving the car with the issue. More