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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,371 Reviews

1,371 Reviews of Lorenzo Buick GMC - Service Center

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December 10, 2024

Muy complacida con el trato de sus vendedores lo recomendria cien por ciento ademas la calidad y conocimiento de todo su personal es excelente More

by Bettypadron2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Lorenzo Buick GMC responded

Gracias por compartir su experiencia positiva con Lorenzo Buick GMC. Cuidamos la calidad y compromiso de nuestro equipo para satisfacer a nuestros clientes.

December 07, 2024

Friendly and professional staff . The dealer place is clean. The car was fixed to my satisfaction. I always take my car there. More

by MILJRD318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Lorenzo Buick GMC responded

We're glad our team at Lorenzo Buick GMC was able to help you. Your kind words mean a lot. Thank you for choosing us every time!

December 07, 2024

Great service, Juan came out to greet me as soon as I came in and took care of me right away, offered for a driver to take me to work which I didn’t need but it was nice knowing I have that option next t More

by SAMANTHAFONTE726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa (not sure about last name) - service department
Dec 08, 2024 -

Lorenzo Buick GMC responded

We're happy to see you were well cared for by our team. Looking forward to taking care of your car needs at Lorenzo Buick GMC again. Thanks for sharing your experience.

November 29, 2024

Good service, fast, efficient and professional. Good service, fast, efficient and professional. Good service, fast, efficient and professional More

by fico680314j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2024 -

Lorenzo Buick GMC responded

Lorenzo Buick GMC appreciates such positive feedback about our service.

November 29, 2024

Was very pleased with the work that was done. It was a recall, but customer service was great More

by Darleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2024 -

Lorenzo Buick GMC responded

Lorenzo Buick GMC is happy to hear you were satisfied with the recall service. Thank you for your feedback!

November 27, 2024

Matthew has excellent customer service skills. I will go back without any doubts for sure More

by hansel9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew service department
Nov 28, 2024 -

Lorenzo Buick GMC responded

At Lorenzo Buick GMC, we're glad to hear our team met your expectations. We look forward to offering you great service again in the future.

November 26, 2024

Es la tercera vez que voy a Lorenzo Buick. Tengo un lease desde el 2019 More

by Cecilopez114
Recommend Dealer
Yes
Employees Worked With
Milka
Nov 27, 2024 -

Lorenzo Buick GMC responded

Gracias por elegir Lorenzo Buick GMC. Nos alegra saber que has confiado en nosotros desde 2019.

November 26, 2024

Matt, the technician was very professional. I got the car back earlier than expected. Nice More

by Jaiba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt luetjen
Nov 26, 2024 -

Lorenzo Buick GMC responded

We appreciate your review and are glad you had a good experience with our service team at Lorenzo Buick GMC.

November 22, 2024

Great experience , my first new car , Yohan Fernandez it’s a great asset on your company, i love my new GMC terrain 2024 , More

by JAVIFERNA19
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yohan fernandez
Nov 23, 2024 -

Lorenzo Buick GMC responded

Enjoy your new GMC Terrain! Our team is glad to have been part of your journey at Lorenzo Buick GMC.

November 22, 2024

Very disappointed with service and customer service , I had to take my vehicle back for the same problem three times , spend almost 2 months with out my vehicle , besides that, I have them work on my back More

by bernsprk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scoot,Adam lopez, Matthew Luethen
Nov 23, 2024 -

Lorenzo Buick GMC responded

Hello, Your feedback is very important to us. I would like the chance to speak with you about your experience with our Service Team regarding the time taken for repairs on your vehicle. Please send me an email with your best method of contact so we may discuss this in greater detail. Sincerely, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

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