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1,371 Reviews of Lorenzo Buick GMC - Service Center
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Verified Customer
November 21, 2024
Very satisfying with the service and quality of the part that they use to do a maintained that they use to do a maintained More
by elkisnunezusa1
November 19, 2024
Worst service and cero customer service. Poor communication with customers. Never going back to this dealer and never will recommend to no other. Poor communication with customers. Never going back to this dealer and never will recommend to no other. More
by EKALAQUA
Employees Worked With
November 19, 2024
Had my vehicle for over a week and could not find the issue I brought it in for. As soon as I picked it up and drove away from the lot the issue happened. I will be bringing it back . issue I brought it in for. As soon as I picked it up and drove away from the lot the issue happened. I will be bringing it back . More
by Sweethavoc1
Employees Worked With
Matthew - Service Manager
November 17, 2024
After five months of leasing my truck, I had to bring it in because it wouldn't start. The first issue I encountered was that they did not have a replacement vehicle for me while mine was being serviced, wh in because it wouldn't start. The first issue I encountered was that they did not have a replacement vehicle for me while mine was being serviced, which is a standard practice at other dealerships. They estimated that the diagnostic would take two to four days, with the repair time depending on the findings. When I went to pick up my truck, I was dismayed to find it in a dirty condition, with bird droppings and black oil stains present. They had not bothered to clean the oil spots. I would not recommend this dealership to anyone, and I will not be returning, even for the free maintenance offered when I leased my truck. This decision also extends to the Acadia my wife bought on the same day. More
by WIWI37
Employees Worked With
November 17, 2024
Pésimo servicio, me iban a cobrar demasiado por algo sencillo que tenia el carro, y en la factura ponen dinero de mas que si no te das cuenta y lo dices hubiera terminado pagando de mas sencillo que tenia el carro, y en la factura ponen dinero de mas que si no te das cuenta y lo dices hubiera terminado pagando de mas More
by JC
Employees Worked With
Juan
November 16, 2024
Agent representative at Service zDpt Matthew Luettjen was so nice, very professional and informes me that my car was in very good condición. I give it to Matthew a Five Stars in quality of Service. so nice, very professional and informes me that my car was in very good condición. I give it to Matthew a Five Stars in quality of Service. More
by myleneotero
Employees Worked With
Matthew
November 16, 2024
Service was a bit busy but got me in and out same day appretiate all the help from Matthew. Thanks appretiate all the help from Matthew. Thanks More
by Bigmac1003
Employees Worked With
