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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,359 Reviews

1,359 Reviews of Lorenzo Buick GMC - Service Center

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June 28, 2024

My truck took almost a month to get fixed. Truck only has 16k miles and has been to the dealer 2 times in 2 months. Not Happy service dept needs to have more technicians. Apparently, there is More

by wmachin
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
assistant service manager
June 19, 2024

It is good service I’m think the best congratulations Adam for your job thanks More

by aldordguez72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
June 17, 2024

Adviser Mathew very professional. Curtíos, on time ready , very happy with the service, thank you More

by AFREPAIRS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
June 17, 2024

Lorenzo Buick is like a family. I bourght my car in 2021. They always are very kind and the services is excellent. More

by PMF1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
June 15, 2024

Very bad my first connection with someone that approached me. After telling the man that I didn’t want to talk to him anymore, I asked a service representative for help and he was wonderful. In less than 45 More

by mcoron17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianco Cruz
June 14, 2024

Mathew helped me today with my cars service and he was great. Great customer service. More

by rabelojudith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
June 14, 2024

Bianco, is the service associate who took care of us. We were happy with the communication and the professionally. Thanks. More

by FPEREZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianco
June 13, 2024

Excellent customer service very reliable courtesy shuttle to my job and pick up 100 points More

by milagrosrodriguez777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo shuttle driver to job and to pick up my car
June 10, 2024

Very good, good treatment, fast (important for me) good coffee. Very friendly janitor service and service advisor, Mathtew J Luetjen very objective in his work. Thank you. More

by CDELRIEGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew J Luetjen, janitor service y Jorge Anton
June 09, 2024

Was greeted by Matthew in service, very nice and professional and very fast service will come back More

by Joselive90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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