1,368 Reviews of Lorenzo Buick GMC - Service Center
I bought at 2021 Elevation with 7k miles, and unfortunately it had a manufacture defect with the lift. My car was in Service for 5 days and Obi, Maximo and Sales Rep Alejandro took good care of m unfortunately it had a manufacture defect with the lift. My car was in Service for 5 days and Obi, Maximo and Sales Rep Alejandro took good care of me.. highly professional people and deserve a raise. More
Bad Service, very Rude people in all departments, they never return the calls, long waiting time, irresponsable, very expensive and no solution to the service request, non integrity. They take too long, T never return the calls, long waiting time, irresponsable, very expensive and no solution to the service request, non integrity. They take too long, The managers do not return the calls, they treat their clients like garbage, They do not fix the vehicles even after paying and I to find another dealer and pay again. They take too long, The managers do not return the calls, they treat their clients like garbage en especial la recepcionista ASHLEY More
This time the service was excellent and Mikel is a professional in his work but months ago I took the car three times to fix the opening of the trunk and it has never worked so I decided not to take i professional in his work but months ago I took the car three times to fix the opening of the trunk and it has never worked so I decided not to take it anymore and not waste my valuable time.Thanks More
Service Dept. swap a part from my vehicle that was backordered for months resulting my car staying at the dealership for 3 months. Totally unacceptable and unprofe swap a part from my vehicle that was backordered for months resulting my car staying at the dealership for 3 months. Totally unacceptable and unprofessional. These people are thieves, never take my car or buy anything from this place. Went back to VERA service is 5 star More
Quick service. Very efficient and respectful. The service team work with me to get my car serviced right away and give it to me back before the estimate time. I wi Very efficient and respectful. The service team work with me to get my car serviced right away and give it to me back before the estimate time. I will highly recommend this dealer for all your services and maintenance. More