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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,368 Reviews

1,368 Reviews of Lorenzo Buick GMC - Service Center

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June 07, 2022

The service was quick enough and at a very reasonable price. I even came in early and they were able to see my car. More

by NMART048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Technician
June 07, 2022

Great Service at the Service Department by Dennis professionalism and product knowledge. Will definitely be back. More

by josejcordo@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
June 01, 2022

I bought at 2021 Elevation with 7k miles, and unfortunately it had a manufacture defect with the lift. My car was in Service for 5 days and Obi, Maximo and Sales Rep Alejandro took good care of m More

by YJVAZQUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Obi, Maximo and Alejandro (sales Rep)
May 27, 2022

Bad Service, very Rude people in all departments, they never return the calls, long waiting time, irresponsable, very expensive and no solution to the service request, non integrity. They take too long, T More

by Tankok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley and another people
May 27, 2022

Mike in the service department was AWESOME and will definitely be back in the future for service visits!!!! More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike G.
May 25, 2022

This time the service was excellent and Mikel is a professional in his work but months ago I took the car three times to fix the opening of the trunk and it has never worked so I decided not to take i More

by MANOLOFASTFLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikel
May 23, 2022

Pretty expensive price but nice service and good attention from all the workers around there, thanks Lorenzo Buick gmc More

by mar23k17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Azuan
May 19, 2022

Service Dept. swap a part from my vehicle that was backordered for months resulting my car staying at the dealership for 3 months. Totally unacceptable and unprofe More

by ABDIELBACALLAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
May 13, 2022

Recibimos muy buena atención, aunque desearíamos que la estancia de espera fuera un poco menos. More

by MMABC31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No recuerdo el nombre
May 11, 2022

Quick service. Very efficient and respectful. The service team work with me to get my car serviced right away and give it to me back before the estimate time. I wi More

by nielsjunco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
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