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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,389 Reviews

1,389 Reviews of Lorenzo Buick GMC - Service Center

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November 17, 2021

Good communication from Chris, our service rep, and quick turnaround time for the necessary repair. More

by K&C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
November 17, 2021

I was absolutely disappointed with the Service Dept. On Nov 9th, I made an appointment with Geovanny Suarez via text for Nov 10th at 11:00 a.m. When I showed up, I was told that Geovanny is no longer work More

by SUSIEINMIAMI
Recommend Dealer
No
Employees Worked With
Obiedile & Michael
November 15, 2021

Although the Service Unit was very busy and I had to wait a while, the job was done properly and I was very satisfied with the results. More

by iliad03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Garcia
November 12, 2021

Good service and excellent attention but a very long wait should improve that excessive wait More

by Vivo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
November 10, 2021

Esta ves fue muy rápido y profesional el servicio realizado. Felicitaciones a todo el personal More

by JORGE.ANTON.JAF
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Oby y Alpy
November 07, 2021

Estoy muy satisfecho esta vez con la atención y el profesionalismo de todo el personal More

by JORGE.ANTON.JAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oby y Alpi
November 05, 2021

The BUYING experience "excellent" the seller" lovely woman"and sincere, better person, can't be, the service at shop" and costumer help and access "poor" to *worst* *experience ever*, sorry its the trut More

by brianmarcel2012@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown name
November 05, 2021

Good customer service.Fast solutions and replacement.It Good customer service. Fast solutions and replacement. It was the battery replacement. Nice coffee options More

by REM.PEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young employee
October 31, 2021

Excellent customer service , handling with careI will Excellent customer service , handling with care I will recommend this dealer to friends and family More

by mjsanp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reynaldo Montero
October 26, 2021

Don't go to this Dealership. It's a "Banana" Dealership. My leased car was 12 days in a row to fix an electrical issue from the Factory and they didn't provided a loaner or rental car. They don't have a car More

by Lisita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Fernandez
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