Lorenzo Buick GMC - Service Center

The BUYING experience "excellent" the seller" lovely woman"and sincere, better person, can't be, the service at shop" and costumer help and access "poor" to *worst* *experience ever*, sorry its the trut woman"and sincere, better person, can't be, the service at shop" and costumer help and access "poor" to *worst* *experience ever*, sorry its the truth" and I wish as a costumer and consumer, those things changes for the good of all together to make a better place for same workers, costumers, like me that saw this place at the moment" like a family zone" but with those" No interest in helping you" in fixing my car under warranty bought there" with a check engine light issue" still waiting for their call", it's been 3 weeks nothing, no "courtesy vehicle", nothing, can't feel satisfied at all "Am still waiting for the part they told", my car needed" so meanwhile use the vehicle like that", then you stand there waiting for someone to talk to you" and nothing they pass next to you "not even saying hello,", or asking you", if need help" am expressing my experience at."Service" here" hope this review help em, make conscience of what they are not doing right" that could lead to many negative outcomes" personally" talking" its what its" mutual transparency and respect are the base for a "BEST BUSINESS RELATIONS" BETWEEN COSTUMERS AND PROVIDERS", NOTE: "QUALITY ASSURANCE* CHECKED* M.F" More

Excellent customer service , handling with careI will Excellent customer service , handling with care I will recommend this dealer to friends and family Excellent customer service , handling with care I will recommend this dealer to friends and family More

Don't go to this Dealership. It's a "Banana" Dealership. My leased car was 12 days in a row to fix an electrical issue from the Factory and they didn't provided a loaner or rental car. They don't have a car My leased car was 12 days in a row to fix an electrical issue from the Factory and they didn't provided a loaner or rental car. They don't have a car rental contract with any rental company, pretty convenient for them, and pretty Inconvenient for you. Poor costumer service. Excellent sales process, POOR Costumer service if you have to come back for Service or other issue. More

CHRISTIAN BUERGOS went the extra mile, excelent and pleasant person the besst with employee like this is why I have been u customer for over 15 years I will recomend this place to every body pleasant person the besst with employee like this is why I have been u customer for over 15 years I will recomend this place to every body More

Came in for a oil change and tire rotation. They asked if I needed a car wash so I agreed, but the wash didn’t come out very well. I needed a car wash so I agreed, but the wash didn’t come out very well. More

Mike Garcia , Service adviser #9593 was very professional and he did a awesome job on my GMC and he did a awesome job on my GMC More

MIKE GARCIA DID A AWSOME JOB ON TAKING CARE OF MY CAR AND THAT IS WHY I WILL KEEP COMEING BACK TO LORENZO BUICK GMC TO SERVICE MY CAR THANKS TO HIM.. THAT IS WHY I WILL KEEP COMEING BACK TO LORENZO BUICK GMC TO SERVICE MY CAR THANKS TO HIM.. More

My experience was perfect. Milka was a great accessor and provided the best customer service and advices. Thank you! provided the best customer service and advices. Thank you! More

You continue to use the wrong email!! I’ve never heard of you. Call the buyer of your car and get this matter corrected you. Call the buyer of your car and get this matter corrected More

Friendly staff and very knowledge about what they do , clean waiting room and WiFi friendly clean waiting room and WiFi friendly More