Lorenzo Buick GMC - Service Center

Hola Michael García, la atención que recibí de tu parte fue muy satisfactoria, eres un buen trabajador esforzado porque los clientes salgamos contentos. 🤙🏻Gracias. fue muy satisfactoria, eres un buen trabajador esforzado porque los clientes salgamos contentos. 🤙🏻Gracias. More

Over 3hours for a simple oil change,oil cleaner and new windshield wiper blades this is not the first time I gave you guys the benefit of the dought because of COVID-19 last year short staffing but no cust windshield wiper blades this is not the first time I gave you guys the benefit of the dought because of COVID-19 last year short staffing but no customer should spend that amount of time for that type of work. More

I had an oil change and they did worked fast and efficient with it. The service was good. I would reccommend this place to others. efficient with it. The service was good. I would reccommend this place to others. More

El carro lleva un mes en el dealer con daños en el motor y no lo han solucionado , son una basura resolviendo los problemas de un carro de 90 mil dólares , voy a recomendar a mis amigos q no compren en Lore y no lo han solucionado , son una basura resolviendo los problemas de un carro de 90 mil dólares , voy a recomendar a mis amigos q no compren en Lorenzo gmc 👎👎👎 More

Driver door handle fell off in November, I took it in more than 3 times between November and April (always told they were ready). Each time, they sent me home with a broken handle, saying "we have to ord more than 3 times between November and April (always told they were ready). Each time, they sent me home with a broken handle, saying "we have to order the parts". Finally in April they said they "finally got the parts in." They scratched up the door trying to fix the handle and said I was going to have to leave it with them for a few days. Wife was now going into labor and that wasn't about to happen. I brought it back in June and it took 3 weeks for them to paint the door and finally fix the handle. I see some problem with what they fixed, but will not be taking it back to them to make any adjustments. Current service employee never called me to update me over the 3 weeks. I had to continually drive to the dealership to get an update. It was the worst experience ever. Never again. More

Fast and communicative. I am happy with the customer service and the quality of the job. Also price is fair. Stay away from mobile and/or mechanic shops. service and the quality of the job. Also price is fair. Stay away from mobile and/or mechanic shops. More

I took my enclave for a 45K service, they asked me to a transmission flush which i did. They overfilled my transmission and it stated Slipping and shuddering thereafter. These guys have no idea what they’r transmission flush which i did. They overfilled my transmission and it stated Slipping and shuddering thereafter. These guys have no idea what they’re doing. No one ever picks up the phone in the dealership. Nightmare all around. More

Very grateful and nice person with an excellent customer service service More

Would not buy a vehicle from them again. The Owe me a second key and never service the vehicle. I've called no calls back. second key and never service the vehicle. I've called no calls back. More