Lorenzo Buick GMC - Service Center

My experience was excellent. The service was done on time and with a friendly attitude. Will be taking my car there for service again for sure. and with a friendly attitude. Will be taking my car there for service again for sure. More

Lorenzo mechanic got me fixed and on my way after my dealer near my home in Port Charlotte said they could not found the problem. It was scary driving across the state with a tire light that kept comi dealer near my home in Port Charlotte said they could not found the problem. It was scary driving across the state with a tire light that kept coming on! More

My car was taken in for work promptly when I arrived. My car was taken in for work promptly when I arrived. The service was completed quickly. The cause of the problem was determined to be a defective c My car was taken in for work promptly when I arrived. The service was completed quickly. The cause of the problem was determined to be a defective component that was covered by warranty, and it was replaced with a new part without any charge or cost to me. My service adviser kept me informed of the status of the work while I waited. I sat in a comfortable, quiet, and safe area where I was able to work until the repair was completed. More

Have to wait more than 3 weeks that services receive our vehicle and finally get back with the same situation that leave at service center vehicle and finally get back with the same situation that leave at service center More

Outstanding service. Geovanni is always efficient and courteous. Wait time was reasonable and vehicle was washed as a courtesy. This is my fifth vehicle in a row that I lease from Buick and always servic courteous. Wait time was reasonable and vehicle was washed as a courtesy. This is my fifth vehicle in a row that I lease from Buick and always service them at Lorenzo Buick. More

When to this dealer a few backs with issues on my GMC Terrain and would be coming back for all of my services, what a great customer service i was helped by Veronica she did an exceptional job helped me Terrain and would be coming back for all of my services, what a great customer service i was helped by Veronica she did an exceptional job helped me thru out the process and kept me informed with everything being dine with my car. More

BuenServicio.Aunque demasiado costoso.El representante Buen Servicio. Aunque demasiado costoso. El representante dio todo su conocimiento y apoyo. Claro cuando uno llama a las extensiones no toman el Buen Servicio. Aunque demasiado costoso. El representante dio todo su conocimiento y apoyo. Claro cuando uno llama a las extensiones no toman el Teléfono la señorita muy formal y pasa la llamada pero se va al buzón . More

Good service, excellent coffee machine .Convenient, Good service, excellent coffee machine . Convenient, however did not get as usual a breakdown on the service that was performed , why do you ask fir Good service, excellent coffee machine . Convenient, however did not get as usual a breakdown on the service that was performed , why do you ask fir do many words on the review. You either performed or you did not. It does not take a story to rate you More

Excellent service, courteous service representative. Very nice facilities. Liked that vehicle was hand washed. Everything was fine and excellent. Would try it again in the future. nice facilities. Liked that vehicle was hand washed. Everything was fine and excellent. Would try it again in the future. More

Michael Garcia Service Representative, was extremely helpful and caring with the disastrous condition I had with my new GMC. He Kept me well in formed at all times during the repairs. helpful and caring with the disastrous condition I had with my new GMC. He Kept me well in formed at all times during the repairs. More