Lorenzo Buick GMC - Service Center

They overcharge me and when I ask about the total amount the guy explain something completely out of sense and then after confront him for a second time he realized the mistake but at the end he just ad a h the guy explain something completely out of sense and then after confront him for a second time he realized the mistake but at the end he just ad a handwritten not on my invoice for a credit for my next service visit, unbelievable. More

This is my second time coming back for the same issue. Not very knowledgeable , the truck has been there for a week now . The first time it was there for 4 days.don t bother calling never answer the phon Not very knowledgeable , the truck has been there for a week now . The first time it was there for 4 days.don t bother calling never answer the phone only communicate via text , More

Mike was great! The service team was great also. I will definitely be back to service my car here again. Thank you so much for the great work! definitely be back to service my car here again. Thank you so much for the great work! More

I had an excellent experience when I took my car in for service. Mike, the service rep. was very helpful and polite. My car was vacuumed and washed, which I appreciated. service. Mike, the service rep. was very helpful and polite. My car was vacuumed and washed, which I appreciated. More

Great I love it I took all 4 automobiles our families and great time quick service in and out sweet customer service also nasty car wash they also did my sports car engine detailing awesome work guys thank y great time quick service in and out sweet customer service also nasty car wash they also did my sports car engine detailing awesome work guys thank you More

The best customer service ever provided in a dealership :)!. Geovanny Suarez kept me informed via text of all details as they were working on my car. Everyone in the service department, the mechanics, even :)!. Geovanny Suarez kept me informed via text of all details as they were working on my car. Everyone in the service department, the mechanics, even the person that wash the cars were very helpful and courteous. For this reason, I will always take my car to be serviced at Lorenzo Buick GMC. More

It took 2 1/2 months to repair an automatic transmission on a 2017 Yukon and it is still not correct. The service writer told me that they had only one technician that did both engine and transmission work. on a 2017 Yukon and it is still not correct. The service writer told me that they had only one technician that did both engine and transmission work. I asked why they just didn't replace the transmission and was told they only do what GMC will allow. There was no charge as it was considered drivetrain warranty work. More

Very courteous and fast service. Service representative provided me with information regarding the noise when I brake my car. Called me and explained everything. It was a pleasure to deal with him. provided me with information regarding the noise when I brake my car. Called me and explained everything. It was a pleasure to deal with him. More

Bad service , they do not clean the car and air filter, they charge for rotate the tires they did not did doit . and more things they charge for rotate the tires they did not did doit . and more things More

The service was completed in a quick and appropriate manner. I decided to stay and wait for vehicle and was able to wait in the customer lounge and have a cup of coffee. manner. I decided to stay and wait for vehicle and was able to wait in the customer lounge and have a cup of coffee. More