Lorenzo Buick GMC - Service Center

Very courteous and fast service. Service representative provided me with information regarding the noise when I brake my car. Called me and explained everything. It was a pleasure to deal with him. provided me with information regarding the noise when I brake my car. Called me and explained everything. It was a pleasure to deal with him. More

Bad service , they do not clean the car and air filter, they charge for rotate the tires they did not did doit . and more things they charge for rotate the tires they did not did doit . and more things More

The service was completed in a quick and appropriate manner. I decided to stay and wait for vehicle and was able to wait in the customer lounge and have a cup of coffee. manner. I decided to stay and wait for vehicle and was able to wait in the customer lounge and have a cup of coffee. More

Un excelente servicio al cliente. Todos muy amable.Yohan Fernández nos ayudó mucho. Aunque un poco demorados en la parte de finanzas. Muchas gracias por todo. Fernández nos ayudó mucho. Aunque un poco demorados en la parte de finanzas. Muchas gracias por todo. More

The service advisor Michael Garcia was very helpful and friendly, he ask me if I want to have my car wash after the services have been completed. Thank you!! friendly, he ask me if I want to have my car wash after the services have been completed. Thank you!! More

Long wait time for oil change, customer service needs improvement, unprofessional ambiance, fluids appear to not have been checked or filled, no complimentary car wash improvement, unprofessional ambiance, fluids appear to not have been checked or filled, no complimentary car wash More

Compre un carro gmc acadia 2021 y tiene problema y el dealer no me han resuelto el problema todavía el carro está roto servicios pésimo dealer no me han resuelto el problema todavía el carro está roto servicios pésimo More

Lleve el carro a revisar por una luz de alarma encendida , estuve 5 horas , le borraron la luz de alarma y me dijeron que volviera en 2 dias que el problema era una valvula que tenian que pedirla, volvi a , estuve 5 horas , le borraron la luz de alarma y me dijeron que volviera en 2 dias que el problema era una valvula que tenian que pedirla, volvi a llevar el carro y supuestamemte le cambiaron una valvula y un inyector , a los 2 dias despues se volvio a encender la misma luz de alarma , lo lleve a otro dealer y asunto resuelto , cuidado con esas personas . More

The service man doesn't like to speak on phone only text and the last visit about 2 weeks ago they door dent my new truck. Very upsetting! and the last visit about 2 weeks ago they door dent my new truck. Very upsetting! More

I had to ask the service person why was my service taking so long. Then, I noticed the mechanic parked my car for a wash and my car was sitting there and I had to ask why wasn’t being washed. so long. Then, I noticed the mechanic parked my car for a wash and my car was sitting there and I had to ask why wasn’t being washed. More