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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,379 Reviews

1,379 Reviews of Lorenzo Buick GMC - Service Center

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December 29, 2020

Great Service amazing communication and fast job. The service Advisor was excellent really friendly and very professional. I highly recommend this dealership to anyone in the area. More

by JRODRIGUEZ67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
December 26, 2020

This dealership has very professional staff showing respect and good care of customers. I had very good experience. The only thing last time, my first new car maintenance I had to wait so long. Maybe y More

by EDUARDORJIMENEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 22, 2020

Had an 1100AM appointment for Oil change only. Was waiting over 2 hours for work to be started. Was approximately 4 hours to have oil change completed, with a service appointment inplace. Shuttle ride More

by RH7722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Henry Calero
December 18, 2020

Great experience. Handled services needed professionally. Will continue to have my vehicle serviced there. Service staff took care of the oil change, tire rotation, and two recalls without needing to be prom More

by Rog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni?
December 15, 2020

Efficient Rapid CleaningI have not more comments about Efficient Rapid Cleaning I have not more comments about that The service was excellent and the representative who attended me was very profesion More

by ADALBERTOMONTESINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember his name , review the report associated with our vehicle
December 12, 2020

I have been buying at LorenzoBuick since 2005 when I bought my first 2004 Buick Century. Mr. Antonio Corcho has always been very professional. Fantastic More

by HFLORESDELAPAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Corcho
December 11, 2020

I am extremely satisfied and pleased with the professional and friendly manner. Giovanni was great, excellent customer service skills. Thank you and many blessings Giovanni More

by mrodriguez_50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
December 10, 2020

I went in for my oil change which was expedited and even got a lovely car wash. Waiting area is so relaxing I fell asleep after having a great complimentary vanilla coffee. My service advisor Henry Calero More

by GLORIA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Calero
December 10, 2020

Giovanni was great, excellent customer service skills. . The mechanics missed a sensor light when they repaired the oil leak so I couldn’t get the car the first time they let me know it was ready. Too many More

by NIKBER1853
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
December 04, 2020

Henry was exceptional. He was very detailed about everything. Henry took the time to keep me informed about all details including future services. He was very courteous and considerate. Even explaine More

by MARIAFERNANDEZ909800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry
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