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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,412 Reviews

1,412 Reviews of Lorenzo Buick GMC - Service Center

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February 23, 2021

Outstanding service. Geovanni is always efficient and courteous. Wait time was reasonable and vehicle was washed as a courtesy. This is my fifth vehicle in a row that I lease from Buick and always servic More

by NETTOJORGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geovanni
February 22, 2021

When to this dealer a few backs with issues on my GMC Terrain and would be coming back for all of my services, what a great customer service i was helped by Veronica she did an exceptional job helped me More

by ODARMYS_HERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica
February 19, 2021

BuenServicio.Aunque demasiado costoso.El representante Buen Servicio. Aunque demasiado costoso. El representante dio todo su conocimiento y apoyo. Claro cuando uno llama a las extensiones no toman el More

by PEDRO.CASTELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
February 18, 2021

Good service, excellent coffee machine .Convenient, Good service, excellent coffee machine . Convenient, however did not get as usual a breakdown on the service that was performed , why do you ask fir More

by LFRANK.REYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Suarez
February 16, 2021

Michael Garcia Service Representative, was extremely helpful and caring with the disastrous condition I had with my new GMC. He Kept me well in formed at all times during the repairs. More

by JORGE25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
February 16, 2021

Excellent service, courteous service representative. Very nice facilities. Liked that vehicle was hand washed. Everything was fine and excellent. Would try it again in the future. More

by SERGIO16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
February 15, 2021

They overcharge me and when I ask about the total amount the guy explain something completely out of sense and then after confront him for a second time he realized the mistake but at the end he just ad a h More

by DRPIPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
February 12, 2021

This is my second time coming back for the same issue. Not very knowledgeable , the truck has been there for a week now . The first time it was there for 4 days.don t bother calling never answer the phon More

by lougar0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giovanni
February 11, 2021

Mike was great! The service team was great also. I will definitely be back to service my car here again. Thank you so much for the great work! More

by EGJ6285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
February 10, 2021

I had an excellent experience when I took my car in for service. Mike, the service rep. was very helpful and polite. My car was vacuumed and washed, which I appreciated. More

by MARLINS2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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