1,379 Reviews of Lorenzo Buick GMC - Service Center
Great Service amazing communication and fast job. The service Advisor was excellent really friendly and very professional. I highly recommend this dealership to anyone in the area. service Advisor was excellent really friendly and very professional. I highly recommend this dealership to anyone in the area. More
This dealership has very professional staff showing respect and good care of customers. I had very good experience. The only thing last time, my first new car maintenance I had to wait so long. Maybe y respect and good care of customers. I had very good experience. The only thing last time, my first new car maintenance I had to wait so long. Maybe you were short in staff. More
Had an 1100AM appointment for Oil change only. Was waiting over 2 hours for work to be started. Was approximately 4 hours to have oil change completed, with a service appointment inplace. Shuttle ride waiting over 2 hours for work to be started. Was approximately 4 hours to have oil change completed, with a service appointment inplace. Shuttle ride took too long to pick us up, ended up using Uber to get back to dealership. Dealership did treat the vehicle with respect and provided complimentary car wash. More
Great experience. Handled services needed professionally. Will continue to have my vehicle serviced there. Service staff took care of the oil change, tire rotation, and two recalls without needing to be prom Will continue to have my vehicle serviced there. Service staff took care of the oil change, tire rotation, and two recalls without needing to be prompted on what services were required. More
Efficient Rapid CleaningI have not more comments about Efficient Rapid Cleaning I have not more comments about that The service was excellent and the representative who attended me was very profesion Efficient Rapid Cleaning I have not more comments about that The service was excellent and the representative who attended me was very profesional That is all More
I have been buying at LorenzoBuick since 2005 when I bought my first 2004 Buick Century. Mr. Antonio Corcho has always been very professional. Fantastic bought my first 2004 Buick Century. Mr. Antonio Corcho has always been very professional. Fantastic More
I am extremely satisfied and pleased with the professional and friendly manner. Giovanni was great, excellent customer service skills. Thank you and many blessings Giovanni professional and friendly manner. Giovanni was great, excellent customer service skills. Thank you and many blessings Giovanni More
I went in for my oil change which was expedited and even got a lovely car wash. Waiting area is so relaxing I fell asleep after having a great complimentary vanilla coffee. My service advisor Henry Calero got a lovely car wash. Waiting area is so relaxing I fell asleep after having a great complimentary vanilla coffee. My service advisor Henry Calero was terrific and couldn't have been nicer. Love this dealership. More
Giovanni was great, excellent customer service skills. . The mechanics missed a sensor light when they repaired the oil leak so I couldn’t get the car the first time they let me know it was ready. Too many The mechanics missed a sensor light when they repaired the oil leak so I couldn’t get the car the first time they let me know it was ready. Too many issues with a relatively new car with only 18,000 miles on it More
Henry was exceptional. He was very detailed about everything. Henry took the time to keep me informed about all details including future services. He was very courteous and considerate. Even explaine everything. Henry took the time to keep me informed about all details including future services. He was very courteous and considerate. Even explained about future services , prices and package options. He is excellent More