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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,346 Reviews

1,346 Reviews of Lorenzo Buick GMC - Service Center

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October 29, 2020

6 weeks later still waiting to get finished, parts not coming in and initial issue not fixed properly, loaner for a yukon xl was the smallest compact available More

by GABBY4
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
na
October 28, 2020

As always, my service advisor Benny exceeded my expectations. As always he was professional and went out of his way for us to make sure we were happy. More

by URIARTEA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
October 28, 2020

Ara Adam,profesional como pocos lo logran,excelente.Con Ara Adam,profesional como pocos lo logran,excelente. Con lo que dije es mas que suficiente.Bla,bla bla bla ba bla bla bla bla More

by reinolds2226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ara Adam
October 23, 2020

Great service department. Showed up without appointment was taken care right away by Benito. Excellent service.will e back and would recommend total my friends. More

by YOYI54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito
October 22, 2020

Great service . Benny was very helpful from start to finish. The job was completed just as described. Always a great visit at Lorenzo car dealership. More

by GREGORYGOMEZ001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benny
October 22, 2020

Great customer service and had vehicle done right away. The only thing was the person who said they checked tires did not check it properly for holes or leaks. Light sensor for tire came back on 10 minutes More

by washingtonsontop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
October 20, 2020

Great job , was an excellent service, highly recommended for service experience and had a great help from Benny and very friendly , very professional and quick process. More

by Charles06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
October 20, 2020

Took my vehicle for service. Horrible service. Waited 6 hours for a tire rotation after being offered services that I don't need and getting overcharged after false promises. Completely dissatisfied. Wi More

by CSXCUBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
October 09, 2020

The whole team and staff at Lorenzo Buick /GMC of the Doral location are wonderful. They are very friendly, professional and provide great service regardless of your needs. I will continue to visit them More

by Anna M. Stetsenko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky and Freddy.
October 08, 2020

Very good attention from the seller and the one who attends the financing, They are very attentive peoples who do their job very well. Good cars. More

by dayanavaillant10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reynaldo Montero
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