Lorenzo Buick GMC - Service Center

Lleve el carro a revisar por una luz de alarma encendida , estuve 5 horas , le borraron la luz de alarma y me dijeron que volviera en 2 dias que el problema era una valvula que tenian que pedirla, volvi a , estuve 5 horas , le borraron la luz de alarma y me dijeron que volviera en 2 dias que el problema era una valvula que tenian que pedirla, volvi a llevar el carro y supuestamemte le cambiaron una valvula y un inyector , a los 2 dias despues se volvio a encender la misma luz de alarma , lo lleve a otro dealer y asunto resuelto , cuidado con esas personas . More

The service man doesn't like to speak on phone only text and the last visit about 2 weeks ago they door dent my new truck. Very upsetting! and the last visit about 2 weeks ago they door dent my new truck. Very upsetting! More

I had to ask the service person why was my service taking so long. Then, I noticed the mechanic parked my car for a wash and my car was sitting there and I had to ask why wasn’t being washed. so long. Then, I noticed the mechanic parked my car for a wash and my car was sitting there and I had to ask why wasn’t being washed. More

Great experience, with the assistance of Mr. Henry Calero in a respectful and professional manner, and a fast and quality service. Thank you very much for a five star service. in a respectful and professional manner, and a fast and quality service. Thank you very much for a five star service. More

Great service, always friendly and willing to help, had no appointment, was taken care of right away and did not have to wait too long. no appointment, was taken care of right away and did not have to wait too long. More

Ray montero,was my sale man,can't complain about is his performance, I had a couple of issues and MR MONTERO went out of his way to fix the problems. I do recommend this Dealership,to anyone who's lookin performance, I had a couple of issues and MR MONTERO went out of his way to fix the problems. I do recommend this Dealership,to anyone who's looking for a car.new or used. Ask for Ray Montero he will be glad to help you. More

Resolved my concern where the sales agent promised to replace the speaker as a condition of the sale. After 4 months back & forth they repaired the speaker as promised replace the speaker as a condition of the sale. After 4 months back & forth they repaired the speaker as promised More

Horrible dealership . They had my vehicle for over a month for engine repairs and did not even fix it with the excuse that they only have one mechanic that works on engines and they don't have time to f month for engine repairs and did not even fix it with the excuse that they only have one mechanic that works on engines and they don't have time to fix it . Avoid this place ! More

Great service but could be faster. Waited two hours for an oil change and truck wash. Was told no warranty work can be looked at until Saturday, which bothers me but understand. an oil change and truck wash. Was told no warranty work can be looked at until Saturday, which bothers me but understand. More

Mike was very professional and detailed. He Treated me in a respectful manner. All staff were very cordial and respectful. Mike is an excellent employee in a respectful manner. All staff were very cordial and respectful. Mike is an excellent employee More