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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,346 Reviews

1,346 Reviews of Lorenzo Buick GMC - Service Center

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February 26, 2025

Really is the first time that I received a good service in that place. Thanks More

by jvierpr86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your experience. We wish you all the best and look forward to serving you again at Lorenzo Buick GMC.

February 26, 2025

Great communication with my service advisor Matthew's was very helpful 👍 very satisfied with the service thanks you More

by Polanco300
Recommend Dealer
Yes
Employees Worked With
Matthew's
Feb 27, 2025 -

Lorenzo Buick GMC responded

We’re glad to hear our team met your expectations. Thank you for choosing Lorenzo Buick GMC.

February 26, 2025

My car was in service for a week. I was called to pick it up on a Saturday morning, but had to go before 2. I could make it on Sunday. The car was picked up without any paperwork, no More

by Ygener
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander
Mar 06, 2025 -

Lorenzo Buick GMC responded

Hello, I would like the chance to address any questions or concerns you have regarding your recent service visit. Please contact me at your earliest convenience so we can discuss this further. Thank you, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

February 24, 2025

I purchased a 2018 Buick Enclave, I had some concern about the vehicle a couple days after I purchased it. But after speaking to Julio, he understood my concern and we came to an agreement. I dropped More

by Desroches Pierre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Luetjen
Feb 25, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your positive experience with Lorenzo Buick GMC. We're pleased to hear our team resolved your concerns and provided great service on your Buick Enclave. We appreciate your business and wish you safe travels ahead.

February 23, 2025

Muy buena atencion al cliente y calidad en el trabajo. Gran equipo de profesionales. Exitos. More

by JUANGONZALEZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex y Juan
Feb 24, 2025 -

Lorenzo Buick GMC responded

Gracias por destacar nuestra atención al cliente y la calidad del trabajo en Lorenzo Buick GMC. Nos complace que haya tenido una experiencia satisfactoria. Le deseamos lo mejor.

February 23, 2025

Sent me home with a broken stud in order for them to leave on time More

by Stef
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Luetjen
Feb 24, 2025 -

Lorenzo Buick GMC responded

Hello, Your feedback is very important to us here. I would like the chance to speak with you about your recent experience with our Service Department regarding the condition of your vehicle. If you would kindly email me with your preferred contact information at a time that works best for you. Thank you, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

February 22, 2025

This was my 1st time going to the service dept, and was very impressed on how quick and efficient the service was. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2025 -

Lorenzo Buick GMC responded

We're pleased to know you had a good experience with our service team. Lorenzo Buick GMC strives for quick and efficient service every time. Thanks for choosing us!

February 22, 2025

De todos los GMC dealer que he visitado en los últimos 27 años este es mejor, Gracias a Alex y los mecánicos estoy de nuevo en la carretera Gracias More

by Sacerio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 23, 2025 -

Lorenzo Buick GMC responded

Gracias por confiar en Lorenzo Buick GMC. Nos alegra que estés de nuevo en la carretera y hayas tenido una gran experiencia con nuestro equipo.

February 22, 2025

Gracias por la ayuda brindada en lorenzo buick gmc en el dia de hoy gracias More

by HERNANDEZCARLOS380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lianet
Feb 22, 2025 -

Lorenzo Buick GMC responded

Agradecemos tu comentario. Nos alegra saber que nuestro equipo pudo ayudarte en Lorenzo Buick GMC. Cuídate y hasta la próxima.

February 22, 2025

Matthew is a very professional courteous service writer and repaired my truck with professionalism, Lorenzo buick gmc is a great gm service center. More

by Keyzbum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew and Miss Lopez
Feb 22, 2025 -

Lorenzo Buick GMC responded

Thanks for the feedback. We're glad our team took good care of you and your truck at Lorenzo Buick GMC.

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