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Lorenzo Nissan Ft. Lauderdale
Fort Lauderdale, FL
2,276 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,276 reviews
November 29, 2021
Craig Servo is awesome he's very attentive and an amazing service manager he has been since day one when I purchased my car he's fantastic he needs a raise service manager he has been since day one when I purchased my car he's fantastic he needs a raise More
by CCAMPBELL129
Verified Customer
November 28, 2021
I always receive excellent customer service. It doesn't matter if I am sitting there waiting for my car to be serviced or dropping it off - I am always kept informed of what's going on with my car. matter if I am sitting there waiting for my car to be serviced or dropping it off - I am always kept informed of what's going on with my car. More
by M0MMASHANE
Employees Worked With
Shaun Rolle - excellent. Also, the last service tech I worked with did a great job
November 26, 2021
Staff was very nice and very efficientThey had everything prepared for me the customer service was great the guy that was helping me make sure everything was working properly and he made sure that everything prepared for me the customer service was great the guy that was helping me make sure everything was working properly and he made sure that everything was down to a T More
by Joshua092009
Employees Worked With
Michael Eagle
November 26, 2021
Shaun helped me to move through he recall and feel comfortable doing it. The extra attention to my Altima is encouraging me to take care of a few more items. I feel quite comfortable in returning to t comfortable doing it. The extra attention to my Altima is encouraging me to take care of a few more items. I feel quite comfortable in returning to this dealership. More
by graciagordon69
Employees Worked With
Shaun
November 25, 2021
Christian and Luis are awesome. Great knowledge and understanding of customer services. Highly recommend this dealership to anyone looking for a excellence in service. understanding of customer services. Highly recommend this dealership to anyone looking for a excellence in service. More
by ferchobaez3
November 23, 2021
We always have great service here. They informative and very friendly. We definitely recommend them. very friendly. We definitely recommend them. More
by tami.negron
November 22, 2021
WHAT I LIKE IS WHEN I BRING MY CAR IN FOR SERVICE I ALWAYS HAVE THE BEST SERVICE AND WHEN YOU LEAVE YOU HAVE A FRESH CAR WASH. MY SERVICE REPRESENTATIVE HE GETS THE BEST DEALS. MAKING SURE IF ANY SPECI ALWAYS HAVE THE BEST SERVICE AND WHEN YOU LEAVE YOU HAVE A FRESH CAR WASH. MY SERVICE REPRESENTATIVE HE GETS THE BEST DEALS. MAKING SURE IF ANY SPECIAL GOING ON. TERRIE GOOD SERVICE REP. More
by SNELLING0
Employees Worked With
TERRIE
November 21, 2021
Inconsiderate, unprofessional, and liars. A scheduled recall appointment where my car was there over 24 hours and nothing was done. Then they tried to persuade me to rent a car. I purchased parts for oth recall appointment where my car was there over 24 hours and nothing was done. Then they tried to persuade me to rent a car. I purchased parts for other repairs, and given the wrong part. They didn't want to return my money for the wrong part and did not return the taxes. I'll never use them again nor refer anyone to them More
by joann.sweetrolle
