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Lorenzo Nissan Ft. Lauderdale
Fort Lauderdale, FL
2,279 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,279 reviews
October 12, 2021
First off, I tried for 2 wks to make my service appt, and when no-one called me back, I had to go in and make the appt. When I asked what was included in the check up, the service scheduler replied, "I dont when no-one called me back, I had to go in and make the appt. When I asked what was included in the check up, the service scheduler replied, "I dont know".... Then, when I got there that day, I stood in the service bay at the desk, and employees walked past me for 10 minutes before I went into the actual garage and asked a mechanic if someone could help. He asked me who my appt was with. I wasn't given my own mechanic, is anyone else? Then the same scenario happened again when I came to pick up my car, and there was another man standing there at the service desk who was having the same experience. THE WORST CUSTOMER SERVICE! More
by cseegersdc
Verified Customer
October 12, 2021
Terry in the service Dept is the best. Always very professional no matter how many times I go there. Treats the customer with the utmost respect and attentive to every detail no matter the level of se professional no matter how many times I go there. Treats the customer with the utmost respect and attentive to every detail no matter the level of service needed. More
by HMBURGOS821
Employees Worked With
Terry
October 05, 2021
The salesmans was very nice, he took his time to get me the best deal the best deal More
by gentryalice1958
Employees Worked With
September 28, 2021
In Lorenzo Nissan I had excellent personalized attention, giving me the best facilities and the best price on the market, I am grateful for your first-rate service giving me the best facilities and the best price on the market, I am grateful for your first-rate service More
by rubenzabala2
Employees Worked With
September 27, 2021
Everything was great Luis salesperson was very nice he helped with everything and the manager too thank you for your service my son is happy with his car and very satisfied 😁 helped with everything and the manager too thank you for your service my son is happy with his car and very satisfied 😁 More
by jessenia_1974
Employees Worked With
September 20, 2021
In my 12 years of owning Nissan vehicles, Lorenzo Is by far the best service center. Craig S. and team are friendly, courteous and always follow-up on requests or outstanding items...Craig even calls on h far the best service center. Craig S. and team are friendly, courteous and always follow-up on requests or outstanding items...Craig even calls on his days off!! There are other dealerships that are closer to my home, but I choose Lorenzo due to the outstanding customer service!! More
by Lolashowgirl25
Employees Worked With
Craig Servo
September 14, 2021
i idd have an appointment at 8.30 in the morning,i was siting outside in the 90 degrees hot weather until 5.25 evening,then called me the car is ready.is that nice? siting outside in the 90 degrees hot weather until 5.25 evening,then called me the car is ready.is that nice? More
by BUDAERD
Employees Worked With
creg servo
