Lorenzo Nissan Ft. Lauderdale

Hands down Craig is the beat adviser he always willing to help and get my car fix in and return it back clean and ready for me to drive away. help and get my car fix in and return it back clean and ready for me to drive away. More

I needed to have the key fob for my 2016 Nissan Murano replaced because the little cover over the lock button came off, and apparently the button cover can't be replaced -- the whole fob has to be replace replaced because the little cover over the lock button came off, and apparently the button cover can't be replaced -- the whole fob has to be replaced and programmed to the car. It seems like an awful lot of work for such a small item. But my service advisor Crag Servo was great as always! He took care of everything and kept me updated on the progress while I waited in the waiting room. All is fine now. More

I brought my 2012 Nissan Rogue in for its 60,000-mile service. Terry always takes good care of me and had my car ready in the timeframe that he estimated. service. Terry always takes good care of me and had my car ready in the timeframe that he estimated. More

I received an email from Emily to remind me of my service appointment. I booked online which was great!!!! Sean called to remind me of my appointment. I specifically asked for Sean because he is great at cus appointment. I booked online which was great!!!! Sean called to remind me of my appointment. I specifically asked for Sean because he is great at customer service and explains things to mean simple language. He also followed up with me to ensure that my car was in good working condition after the service. I like this dealer because it is close to home, very clean and staff are attentive and friendly. More

I went in for a test drive yesterday for a 2017 Nissan Rogue Sport, car ended up breaking down on us, seems it was a battery issue, I felt like leaving after trying to resolve issue myself and then waitin Rogue Sport, car ended up breaking down on us, seems it was a battery issue, I felt like leaving after trying to resolve issue myself and then waiting 20 mins for help to arrive. Help came, and Andres my salesman and Scott turned my frown upside down. I ended up trading in my car, for a fair price and driving out with my gently used and aesthetically pleasing Nissan Rogue SL. After endlessly researching obtaining a new vehicle for the last 2 weeks, 4 test drives and 3 dealerships later, third time was a charm! I came in to the dealer with no intention of getting a deal, but was happy 😊 with how things turned out. More

Lorenzo NissanThis was the worst car buying experience Lorenzo Nissan This was the worst car buying experience I’ve ever had and I’ve bought many vehicles. Found a 2016 Honda Accord online, called the d Lorenzo Nissan This was the worst car buying experience I’ve ever had and I’ve bought many vehicles. Found a 2016 Honda Accord online, called the dealership to confirm the vehicle was still available and it was, negotiated the out the door price. The salesman requested that I pay in either cashiers check or cash. I told the salesman that I would get a cashiers check from Navy Federal Credit Union and come down the next day which would be that Thursday. Rented a car and drove from Jacksonville to Miami. When I arrived that evening I gave the cashiers check made out to “Lorenzo’s Nissan of Fort Lauderdale” along with the tag that needed to switch to the vehicle. I test drove the vehicle and sat in the dealers office for about 15 minutes, he came back and told me that they could not take the check because it looked FAKE according to the general manager Scott Jesus. I call NFCU and the told me that all the dealership has to do is call the credit union and give the serial number at the bottom of the check. After listening to what the credit recommended Scott still refused to verify the check, instead he and the finance department recommended that I finance the vehicle and get the cash from NFCU and pay it off. The bank offered to send a wire and they refused because it would take 24 to 48 hours to receive fund. Anyone that knows finance know that you can not reverse a bank wire. They insisted that I get $16,000 from the bank the next day if I wanted the car. The deal was so good and I had driven so far that I got a hotel that night returned the check and got cash. I swiped my debit card for $5,000 for them to hold the car. I have never been so humiliated and a Disable Veteran in my life. To make such sacrifices to defend and protect this great nation and get treated like a criminal in my own country is very hurtful. Scott Jesus and his staff offered no apologies for the way they treated me. I don’t know if I was profiled or not however, it seems that way. Scott was VERY ARROGANT and COCKY!Please be careful. More

Honest dialogue about service needs. Sean was the service manager and kept in touch with me while servicing the vehicle. Loebzo Nissan is trust worthy. manager and kept in touch with me while servicing the vehicle. Loebzo Nissan is trust worthy. More

Great Service Experience! I took my Altima in for its first six month service and I was given a prompt, courteous, and professional service experience. I had a question about a I took my Altima in for its first six month service and I was given a prompt, courteous, and professional service experience. I had a question about adjusting the height of the front passenger seat and service advisor Craig took the time and effort to enter my car's VIN and print out all my car's features including 8 way driver seat control and only 4 way passenger seat control. More

Terry Kelly - service advisories- was great- very professional! The dealer was close by and very accommodating. I was treated very fairly and appreciated the service. professional! The dealer was close by and very accommodating. I was treated very fairly and appreciated the service. More

Craig is an exceptional Sales Manager. We always make sure that I am taking care of and my needs are met. He is the reason why I come to this establishment. sure that I am taking care of and my needs are met. He is the reason why I come to this establishment. More