Lorenzo Nissan Ft. Lauderdale

Although the service people are trying to satisfy their customers an additional training is needed The service ma agents hav to understand that customers can’t wait hours to get a car diagnosis and then c customers an additional training is needed The service ma agents hav to understand that customers can’t wait hours to get a car diagnosis and then come again to fix the car and wait again if an Appointment is set the hour that is set must be honored More

They are Great ... A+ I’m from Quebec and my Nissan Murano 2015 make some noise, I make research on the web and the nearest Nissan was Lorenzo Nissan Fort Lauderdale, I cal I’m from Quebec and my Nissan Murano 2015 make some noise, I make research on the web and the nearest Nissan was Lorenzo Nissan Fort Lauderdale, I called to ask when the service is open, we were saturday morning et they were open, they received me and they did a good job, Terry was great. I have a appointment monday morning to replace cvt transmission, I’m leaving thursday to get back north, I will continue my feedback wenesday ... after they replace my cvt transmission. Thanks More

Larry the salesman was very respectful and helpful he make sure I choose the right car for my family and i. I'll Definitely recommend my friends and family to see him thanks again make sure I choose the right car for my family and i. I'll Definitely recommend my friends and family to see him thanks again More

Awesome service every time I only recently visited Lorenzo Nissan as I had gone to another dealership that was closer to me previously but wasnt happy with their service dept.Si I only recently visited Lorenzo Nissan as I had gone to another dealership that was closer to me previously but wasnt happy with their service dept.Since Ive been coming to your dealership Ive dealt with Terry Kelly and Craig Servo and am very happy with the way I was treated.Both Service Advisors were attentive to my needs and went the extra mile to make sure my car was fixed correctly and in a timely fashion AND I got my car washed,a service my other dealership didnt provide.Excellent experience all around. More

This dealership is a joke. Bad service and employee with bad attitudes, I bought 2 cars from them when it was Lorenzo now its pure garbage. I went there like a month ago telling Terry to help me with the wa bad attitudes, I bought 2 cars from them when it was Lorenzo now its pure garbage. I went there like a month ago telling Terry to help me with the warranty which I bought and extended one and he said that I didn't have the warranty , and I went today 2/10/20 and I dnt know his name Terrel, Jernell whatever he was so rude because I asked him "how come you wanna charge me $99.97 to change my oil/filter when Ive been coming here for 1 year and I used to pay $61, he got kinda mad and went to his manager which is another rude guy and treated him bad, and told him "you are supposed to explain to him and dont have to be coming here, fast forward "I told the guy why you charging me that much I even bought the car here (Fors) and he said I know , Im like how do you know? He got mad and told me because you have the service sticker on the front glass, and I was like it doesnt matter because I can take my car whenever I want and they gonna put that sticker in there once they are done, he wanted me to sign something while I was calling another dealership and they were charging $49, so I told him hold on to that sign, and I left. So people be careful with those guys, they wanna overcharge you not matter what. Bought 2 cars, and you know where I won't be going to buy more cars, thats right More

Shawn was my service advisor and he went above and beyond the call of duty. He is an asset to the Nissan Team. Thank u the call of duty. He is an asset to the Nissan Team. Thank u More

It was a really nice customer service.Terry explain It was a really nice customer service. Terry explain exactly what my car needs. Unfortunally the only part it was not fix in my car was the shif loc It was a really nice customer service. Terry explain exactly what my car needs. Unfortunally the only part it was not fix in my car was the shif lock.. This isue will be fix in the future Unfortunally now with the cars we just can not change the selenoid because i suposte to change the all piece. But it was a good and nice experience with the custumer service. I m still wondering if i just can fix the shif lock just with the zelenoid part. More

It's always a pleasure to deal with Craig Servo. He makes the upkeep on my Titan almost painless. He is the reason I return for service. makes the upkeep on my Titan almost painless. He is the reason I return for service. More

Always kept informed of my cars status. All the employees at Lorenzo Nissan are so pleasant to deal with. They are all friendly and happy people from all my experiences with the service dep All the employees at Lorenzo Nissan are so pleasant to deal with. They are all friendly and happy people from all my experiences with the service department. More

Easy drop off and pick up. No unnecessary repairs. NPR Easy drop off and pick up. No unnecessary repairs. NPR station changed to some religious station. Having to scan and find NPR again not appreciat Easy drop off and pick up. No unnecessary repairs. NPR station changed to some religious station. Having to scan and find NPR again not appreciated! More