Lorenzo Nissan Ft. Lauderdale

Service Always a good experience. The work performed in my vehicle is exelente. Gerald Wynter always explains to me what is the problem and keep me informe Always a good experience. The work performed in my vehicle is exelente. Gerald Wynter always explains to me what is the problem and keep me informe. My car is returning clean. More

Shawn The only reason i am giving this dealership a 10 is because of Shawn. The sales associate gets a 0. Shawn went above and beyond. The only reason i am giving this dealership a 10 is because of Shawn. The sales associate gets a 0. Shawn went above and beyond. More

Helpful and courteous Friendly and courteous personnel. Got the service I needed in a timely manner. I would recommend this dealer to anyone that needs any care for his/her Friendly and courteous personnel. Got the service I needed in a timely manner. I would recommend this dealer to anyone that needs any care for his/her vehicle More

To the point and very professional Terry handled the service very professionally and expeditiously. He communicated meaningful information and did not try to up sell .Highly recommend L Terry handled the service very professionally and expeditiously. He communicated meaningful information and did not try to up sell .Highly recommend Lorenzo’s facilities. Shuttle services is another value-added offer within Downtown area. More

Easy to work with and understand; quick work, too! This place is the best. Terry is fantastic and always takes care of my car and makes sure everything is working correctly. I can make an appointment This place is the best. Terry is fantastic and always takes care of my car and makes sure everything is working correctly. I can make an appointment quickly and then the guys get everything evaluated and installed quickly so I can get my car back. They are wonderful. More

Floridian rose Service is good. However, it takes too long of a wait for an oil change (almost 2 hrs and no other customers in the waiting area. Service is good. However, it takes too long of a wait for an oil change (almost 2 hrs and no other customers in the waiting area. More

Amazing Great services departament and excellent communication with the representative. Helpful and well locate. Everything was great with a car and working f Great services departament and excellent communication with the representative. Helpful and well locate. Everything was great with a car and working full perfectly. Shaun brief the information my car need priority. More

Maintenance was excellent. Manager was exceptional The management for the service is exceptional. The manager really cares and listen to the customer. First time after 10 years. My issue was solved and The management for the service is exceptional. The manager really cares and listen to the customer. First time after 10 years. My issue was solved and got answers. More

Not too good There is always room for improvement. From the first to the last time being at this dealership the wait time was always a problem. In my situation, t There is always room for improvement. From the first to the last time being at this dealership the wait time was always a problem. In my situation, the travel time from our house to the dealership was one hour to one hour and a half. Signing papers wait time was more than 2 hours, resolving issue with keys was a problem because the keys would not open the door only the ignition would work, my wife had to go back to find out what was the problem then when working on the door the tech lost a part, I was sent home on a loaner after being there for more than three hours and then having to return the following day to pick up my truck. More

All good Pulled on and was helped immediately. Service advisor Craig Servo was expert and always explains things well. Coupon was honored. Repair was needed on Pulled on and was helped immediately. Service advisor Craig Servo was expert and always explains things well. Coupon was honored. Repair was needed on battery mount, parts were ordered and appointment made for the following Monday. More