Lorenzo Nissan Ft. Lauderdale - Service Center

Terry Kelly is an excellent service advisor if it wasn’t for him and Lorenzo Nissan I won’t be going there to service my car I have a record with them. Too bad that they can’t drive you more than 7 miles for him and Lorenzo Nissan I won’t be going there to service my car I have a record with them. Too bad that they can’t drive you more than 7 miles More

Very incompetent and uncaring set of people. All smiles during the sell, but the service department is beyond a nightmare and is the rudest bunch of people I’ve ever encountered. No one at this All smiles during the sell, but the service department is beyond a nightmare and is the rudest bunch of people I’ve ever encountered. No one at this dealership returns phone calls nor answers the phones 80% of the time. I called 10 times to get that average so you can do the math. This is the worse dealership I’ve ever dealt with and I’ve been buying vehicles for over 30 years. Nissan should pull their franchise from this group. Truly a buyer beware location for sure. Will never buy another Nissan thanks to this dealership. I can’t say enough negative things. More

The Nissan Service Department has always provided the best Service. My Service guy is Gerald Wynter - He has been helping me since my first Nissan 2011 Pathfinder. We handed our Pathfinder to our son an best Service. My Service guy is Gerald Wynter - He has been helping me since my first Nissan 2011 Pathfinder. We handed our Pathfinder to our son and he helped him and now he provides the most excellent service for our 2019 Maxima. More

Gerald is an amazing advisor. He always goes above and beyond to help us. We truly appreciate and value him and the service he provides us. He always goes above and beyond to help us. We truly appreciate and value him and the service he provides us. More

clean fast great customer service extensive large nearest powerful intelligent reliable considerable honest professional honest nearest powerful intelligent reliable considerable honest professional honest More

I appreciate the fact that they did a complete evaluation of the vehicle and alert me of the possible repairs available on top of that they hand wash the car of the vehicle and alert me of the possible repairs available on top of that they hand wash the car More

I have given them many opportunities. They don't greet you when you drive up. They just wall right by you and make you feel that you are disturbing them. Even when you have a simple appoi They don't greet you when you drive up. They just wall right by you and make you feel that you are disturbing them. Even when you have a simple appointment for an oil change, you have to wait over 2 hours. Then you have to wait another 30 minutes to get your keys and invoice More

Terry is wonderful. . He is courteous and understands my time and concerns with my car. As an elderly person and a widow my car Is my lifeline and I appreciate his sugge . He is courteous and understands my time and concerns with my car. As an elderly person and a widow my car Is my lifeline and I appreciate his suggestions of days and times to fit into my very busy schedule. He always returns my calls and I appreciate this. He makes my service days less stressful. Thank you. More

The customer service was great. The saw what needed to be done and did it The saw what needed to be done and did it More

As always, Craig Servo is a great help! One of the main reason I keep coming back! One of the main reason I keep coming back! More