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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
1,575 Reviews

1,575 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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November 29, 2024

he was very good at what he did. My car is in great shape. He is offered me to follow up if anything’s wrong. I had a great experience. More

by Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
anthony
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Jan 25, 2025 -

Lorenzo Nissan Ft. Lauderdale responded

Hi Russell, thank you for taking the time to leave a review for us at Lorenzo Nissan Ft. Lauderdale. We're happy we could meet your expectations!

November 29, 2024

Excellent service procedures. They accurately summed up my service needs on the phone. When I arrived they knew who I was and were prepared. Estimated time 2 hours. They finished More

by RDECOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior
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Nov 29, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your positive experience with us at Lorenzo Nissan Fort Lauderdale. We're grateful we could assist you so effectively with our service procedures.

November 29, 2024

They were unprepared for the service. The parts were at another location. What should’ve been 4hrs took 8hrs. More

by HallTheWay
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Servo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior
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Nov 30, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, Your feedback is important to us here. I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding the parts availability and the wait time that you encountered. Please email me with your preferred contact information. Thank you, Ali Daye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

November 28, 2024

Amazing crew. Love this service.will go back again when I need support for my Nissan pickup truck. More

by eyad z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont lnow who helped me
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Nov 29, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We're happy to hear you appreciate our service at Lorenzo Nissan Fort Lauderdale. Looking forward to being of assistance with your pickup truck whenever needed.

November 25, 2024

It was amazing, they even dropped me home while the service was being done and picked me up afterwards. More

by jonasjacques9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your kind words about our service. We're glad to hear you had a great experience with us.

November 25, 2024

Dealership was fine but needed some questions answered when I called never received a call back More

by ACHRISTAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Durosier
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Hello, Your feedback is important to us here. I would appreciate the opportunity to speak with you to address your feedback about the quality of communication that you have encountered. Please email me with your preferred contact information. Thank you, Ali Daye General Manager Lorenzo Nissan Fort Lauderdale alid@lorenzonissan.com

November 23, 2024

Basic 10K mile service. Went well. Clear communication. Wait was not too long. Good coffee! More

by sharon.mcgrail
Recommend Dealer
Yes
Employees Worked With
jean baptiste
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Nov 24, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for your review. Glad you enjoyed our service and coffee at Lorenzo Nissan Fort Lauderdale.

November 23, 2024

Anthony made everything possible and went over and beyond. Very grateful!! Have recommended him to my friends. More

by micaelanunezdelatorre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
anthony
Report | Print
Nov 24, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for letting us know about your great experience with our team. We truly appreciate your recommendations to others and wish you the best!

November 23, 2024

Excellent service . The staff was Very pleasant and helpful. I will definitely use this location again More

by sawb1474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Glad to know you appreciated our service and pleasant staff at Lorenzo Nissan Fort Lauderdale. Looking forward to assisting you again.

November 22, 2024

I had a wonderful experience at Lorenzo Nissan Ft. Lauderdale .And they fix the problem with my car More

by shivonneseraton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i cant remember the employees name
Report | Print
Nov 23, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for sharing your great experience with us. Lorenzo Nissan Fort Lauderdale is pleased to have helped you with your car needs.

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