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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
1,578 Reviews

1,579 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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September 07, 2024

Respectful staff, personal service, special attention to detail and your needs, very friendly, understanding and courteous. More

by allenblakecorp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your kind words about our team. We’re glad you had a positive experience with us and enjoyed the attentive service. Wishing you all the best!

September 07, 2024

Jean was amazing! !!! Very patient and kind!Ali was fantastic! I was able to get the car I really wanted! !! More

by mary.polidoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Verdelus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean V and Ali
Sep 16, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for the kind words about our team at Lorenzo Nissan Fort Lauderdale. We appreciate your review and are glad you got the car you wanted.

September 07, 2024

They were excellent at getting my care serviced and the customer services was outstanding. Excellent. More

by RAYGRIFFITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for sharing your positive experience with Lorenzo Nissan Fort Lauderdale. We appreciate your kind words about our service and customer support. Have a great day!

September 06, 2024

Great service, attention to detail and staff. Highly recommend and will continue to use Lorenzo Nissan. More

by MMoreira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Del-Cid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale is grateful for your recommendation and kind words. We appreciate your support and look forward to serving you again.

September 05, 2024

Great customer service and honest to your needs. They call you for the update and ask you for aporoval. More

by cl0ver19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for the feedback. Lorenzo Nissan Fort Lauderdale appreciates your trust in our service.

August 31, 2024

What a wonderful experience! Anthony, my service rep was amazing. He listened to my requests and went above and beyond to take care of my service experience, It was easy to drop More

by dfranklin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 10, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We're pleased to hear you had a great experience at Lorenzo Nissan Fort Lauderdale. Our team is committed to delivering top-notch service. Thanks for your feedback!

August 31, 2024

I have no problem with service and every one has been very helpful. Thank you More

by pmjordan251
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for your kind words. Great to know our team at Lorenzo Nissan Fort Lauderdale could help.

August 30, 2024

Very satisfied with efficient service I received. All pertinent information was clearly and professionally explained. I continue to be satisfied Rogue owner. Everyone encountered was welcom More

by jbaldwcuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your feedback. We're glad you found our service efficient and professional, and we'll pass on your compliments to our team in the service department. Thank you for being a valued Rogue owner.

August 30, 2024

I went to that dealership because right after the oil change appointment the engine light came on. When I got there I was dismissed and badly treated. They didn’t even look at the car to check what was w More

by raquena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nestor Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We are sorry to hear that you were dissatisfied with our service. I want to guarantee you that it is our highest priority that all customers are taken good care of. Please come see our General Manager and we are sure your concerns will be addressed and handled properly.

August 30, 2024

It was an expensive repair but it was major work. The work was done within 2 days of bringing in the car. I feel my car is very safe ro drive again. Enjoyed working with Craig, he was very upfront More

by jndigger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Glad to hear the work on your car made you feel safe again. We appreciate your feedback and will share this with our team. Lorenzo Nissan Fort Lauderdale values your business.

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