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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.6
1,614 Reviews

1,614 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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August 31, 2024

What a wonderful experience! Anthony, my service rep was amazing. He listened to my requests and went above and beyond to take care of my service experience, It was easy to drop More

by dfranklin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 10, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We're pleased to hear you had a great experience at Lorenzo Nissan Fort Lauderdale. Our team is committed to delivering top-notch service. Thanks for your feedback!

August 31, 2024

I have no problem with service and every one has been very helpful. Thank you More

by pmjordan251
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for your kind words. Great to know our team at Lorenzo Nissan Fort Lauderdale could help.

August 30, 2024

I went to that dealership because right after the oil change appointment the engine light came on. When I got there I was dismissed and badly treated. They didn’t even look at the car to check what was w More

by raquena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nestor Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Servo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wynter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

We are sorry to hear that you were dissatisfied with our service. I want to guarantee you that it is our highest priority that all customers are taken good care of. Please come see our General Manager and we are sure your concerns will be addressed and handled properly.

August 30, 2024

It was an expensive repair but it was major work. The work was done within 2 days of bringing in the car. I feel my car is very safe ro drive again. Enjoyed working with Craig, he was very upfront More

by jndigger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Glad to hear the work on your car made you feel safe again. We appreciate your feedback and will share this with our team. Lorenzo Nissan Fort Lauderdale values your business.

August 30, 2024

Very satisfied with efficient service I received. All pertinent information was clearly and professionally explained. I continue to be satisfied Rogue owner. Everyone encountered was welcom More

by jbaldwcuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Lorenzo Nissan Fort Lauderdale appreciates your feedback. We're glad you found our service efficient and professional, and we'll pass on your compliments to our team in the service department. Thank you for being a valued Rogue owner.

August 29, 2024

Craig Servo is the best service writer I have ever dealt with. Lorenzo Nissan gets a 5 Star rating because of him. Also, whoever worked on my vehicle did an excellent job 😎 More

by JPN908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Servo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thanks for sharing your experience with Craig and our service team at Lorenzo Nissan Fort Lauderdale. We're glad to hear everything went so well with your vehicle!

August 27, 2024

Anthony was very diligent in taking care of my car. The waiting room is comfortable and clean. More

by Yadhira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 09, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your kind feedback about our team and the waiting room at Lorenzo Nissan Fort Lauderdale. We hope to see you again.

August 24, 2024

Great service , great staff. I highly recommend this dealership. They have maintained my vehicle since it was new More

by UPDATE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for the great recommendation! Lorenzo Nissan Fort Lauderdale appreciates your trust in our service.

August 24, 2024

I am satisfied with your service. Drop off and pick up services. Thankyou. Hope to see for coupons. More

by VEDULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JuniorBaptiste
Aug 30, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Glad to hear you’re satisfied with our drop-off and pick-up services at Lorenzo Nissan Fort Lauderdale. Thank you for your kind review. Take care!

August 23, 2024

Each rep has been a pleasure and easy to talk to. I didn't feel like they were selling me service I didn't need. I believe they addressed my issues as best as possible. More

by B.lizaJ20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Jean Baptist
Aug 26, 2024 -

Lorenzo Nissan Ft. Lauderdale responded

Thank you for your feedback. If there are any other questions or needs, feel free to reach out to Lorenzo Nissan Fort Lauderdale.

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