Lorenzo Nissan Ft. Lauderdale - Service Center

Showed up for scheduled appt (program new fob) to find out that somehow I didn't have an appt. Service manager got me in despite their error. My vehicle sat the entire day until 2 hrs prior to close they out that somehow I didn't have an appt. Service manager got me in despite their error. My vehicle sat the entire day until 2 hrs prior to close they tried the part and it was defective. I was then notified that the Parr would have to be ordered and would arrive next morning. After having my vehicle for 11 hours for a fob replacement/programming they now had it overnight. The next morning they had the new fob and had it programmed just under 2 hours from opening. More

He is very professional and caring for customers, also making sure customers are satisfying. Highly recommended lorenzo dealership! making sure customers are satisfying. Highly recommended lorenzo dealership! More

Charged $200 to check bearing with flat tires. Could be more honest say change tired Could be more honest say change tired More

Gerald has been my advisor for years. He is always professional and takes care of me. He is always professional and takes care of me. More

Craig is honest and professional. Great customer service and explains everything very well. He takes good care of me! Great customer service and explains everything very well. He takes good care of me! More

Service was very prompt and efficient considering unexpected incident. Bruno was very informative and kept in communication to let us know of updates and changes that occurred. unexpected incident. Bruno was very informative and kept in communication to let us know of updates and changes that occurred. More

It seems that everytime I send my vehicle to repair, something else comes out damaged. something else comes out damaged. More

Excellent service on every department on the dealer very satisfied will recommend To my friends satisfied will recommend To my friends More

It was a good but I just need about five more words to finish this. finish this. More