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Lorenzo Nissan Ft. Lauderdale - Service Center
Fort Lauderdale, FL
1,616 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,616 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center
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January 31, 2023
Fast and very professional service Craig was awesome. Was very informative everyone I saw was professional and friendly. Was very informative everyone I saw was professional and friendly. More
by MCNEARTOMMY080
Verified CustomerEmployees Worked With
January 31, 2023
Vehicle is still going into limp mode Nissan did not test drive it like I told them to still had to pay for something that is still occurring . drive it like I told them to still had to pay for something that is still occurring . More
by MISSKBONNER7
Employees Worked With
January 28, 2023
I spoke with AJ about putting oil in the car and how I was going to Jiffy Lube to add oil there and him recommending to do it at Nissan actually saved me not only money for now but for the future as well was going to Jiffy Lube to add oil there and him recommending to do it at Nissan actually saved me not only money for now but for the future as well which I appreciated. More
by E.CASTANEDA
January 27, 2023
Craig is always attentive and assertive with my car needs. Happy with my Nissan Rogue and with its service experience. needs. Happy with my Nissan Rogue and with its service experience. More
by martinortells
Employees Worked With
January 27, 2023
We have been going in for service and repairs since 2017. Gerald, one of the service managers, is always helpful and professional. No complaints and no plans of going anywhere else. Gerald, one of the service managers, is always helpful and professional. No complaints and no plans of going anywhere else. More
by L A Fallon
Employees Worked With
January 26, 2023
Craig was great. He's a man of his word. Nissan has great customer service. He's a man of his word. Nissan has great customer service. More
by antoinettebrazzle
Employees Worked With
January 25, 2023
OUTSTANDING experience with them. It is my first time there and I will be back for my wife's vehicle. It is my first time there and I will be back for my wife's vehicle. More
by FIUMario
Employees Worked With
January 22, 2023
Transmission service needed on 2015 Rogue which has a history of transmission problems. The first man who helped me was very polite , but I was required to pay not only for a rebuilt transmission but 7 d history of transmission problems. The first man who helped me was very polite , but I was required to pay not only for a rebuilt transmission but 7 days of a rental. I should not have had to pay for a rental. The day after I picked up the car I had to return it due to not being able to shift into any gear but low gear. Apparently a bolt was stripped and the shifting cable was not holding. “Craig“ had helped me in the past & he was able to get the cable repaired and car back to me in 30 minutes, which I appreciated. However, this was clearly sloppy mechanic work, an inconvenience having to return to the dealership and the cost of a rental that should have been covered when there is a known transmission problem on that model. Although I have purchased only Nissans for myself and sons over the past 30 years. I am very upset. I’m not sure I’ll buy another Nissan. More
by MK837KRUSZ
January 21, 2023
The service person was supposed to call me first thing in the morning. I called at 10 left a message no return call went to the dealership. The fellow wasn’t working and so apparently nobody was going to c the morning. I called at 10 left a message no return call went to the dealership. The fellow wasn’t working and so apparently nobody was going to call. They hadn’t looked at my car. I told them I would be back at four. The fellow told me they would call and I told him I would be there at four. He called at 330 and told me car was ready. I was told my rental car would be 39 per day for one day I paid 214.00. More
by suzhanlin7
Employees Worked With
I have no idea I think the guys name was Anthony
January 21, 2023
Always prompt, courteous, and knowledgeable. Craig Service Manager is top knotch, very customer service oriented. Craig Service Manager is top knotch, very customer service oriented. More
by raydephillips
Employees Worked With
