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Lorenzo Nissan Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.5
1,582 Reviews

1,582 Reviews of Lorenzo Nissan Ft. Lauderdale - Service Center

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August 11, 2022

I was very impressed by the service I received . Actually the service manager wrote me up so I would not wait. The staff was great. the service was busier then I thought but i was taken in quickly More

by nane23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2022

Gerald was great. I went in, we discussed the needs of the car and what services needed to be performed. Overall, great experience. More

by nattlee89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2022

It’s always a great pleasure to work with Gerald. he called me promptly Monday morning and had it fixed in a couple of hours. He has excellent patience and explains everything thoroughly. Thanks agai More

by ROBLIBERTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2022

Craig was our service rep. He was very helpful and kind. He was very helpful. More

by Robertrqmsey2729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Servo
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2022

Pleasant personable smiling faces when you walk in until you leave thank you thank you More

by Chitown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez
August 06, 2022

I always have to wait a long time, over 20 minutes average before anyone says hello. You need a dedicated expediter instead of who ever is free checking new arrivals. More

by adamsk0
Recommend Dealer
Yes
Employees Worked With
someone cold called me after my service trying to sell me a car. negative stars for that
August 06, 2022

I am so happy to have met Terry Kelly, my service advisor, he gets me in and out in no time! Always great service, never disappointed you! Thanks Terry and Nissan More

by Berlinerin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Kelly
Jul 08, 2023 -

Berlinerin responded

Terry Kelly is the BEST service advisor, I met over the years of owning or leasing cars from different makers! I love, his communication, responsiveness to my needs, with many good ideas how to solve a problem! 👍👋👋

August 05, 2022

Great service as always! I highly recommend Craig Servo and the Lorenzo Nissan service team More

by perdomo.gus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Servo
August 04, 2022

Dealer is good but seems to be short staffed as often have to leave vehicle for multiple days More

by SFORRES2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
August 04, 2022

Very good service and nice people work in there take care every thing for you. More

by jldnsj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Eagle
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