Lost Pines Toyota

I'd buy here again Quick, respectful, honest dealings. I pointed out an issue 3 days after the purchase was completed and they quickly and satisfactorily resolved it. Quick, respectful, honest dealings. I pointed out an issue 3 days after the purchase was completed and they quickly and satisfactorily resolved it. Had the vehicle I wanted, pricing and trade-in value were fair. I drove 120 miles to shop at Lost Pines even though there is a Toyota dealer where I live simply because I expected to be treated well...and I wasn't disappointed. More

Awful sales people from online to at the actual dealership! I recently was looking for a Toyota 4Runner online and emailed this dealership. It took 3 back and forth emails from 3 different people to get the ori I recently was looking for a Toyota 4Runner online and emailed this dealership. It took 3 back and forth emails from 3 different people to get the original information I requested. I was told by the internet sales person that what the price was. It was told that if I went to the dealer they had Black Friday specials that the price would be less. I went to the dealer and was assigned yet another sales person that couldn't tell me anything about the vehicle engine size towing capacity ect. I showed him the email from the internet sales person and he told me that's the best price they can do. It took me over an hour to drive to this dealership which was a total waste of my time. I will never go back here!! Don't waste your time stay away from this one!!! More

Exceeded expectations No pressure sales--just nice people helping you make the best decision. The dealership is also very accommodating, clean, and comfortable. I drove 35 No pressure sales--just nice people helping you make the best decision. The dealership is also very accommodating, clean, and comfortable. I drove 35 miles from home to go here and would do it again. Awesome experience! More

Good, Honest Dealership Went in to look at a used truck. When I showed up, it wasn't as described by the salesperson. I met with the sales manager and explained my displeasur Went in to look at a used truck. When I showed up, it wasn't as described by the salesperson. I met with the sales manager and explained my displeasure. We can to a mutual agreement, and I left there with a new truck. DJ made sure that I felt like I was being treated fairly. Very nice and clean operation. More

They always do right by me and my car We are a Toyota family. Over the past 30 years, we plus several of our six kids have owned roughly a dozen Toyotas. My husband still drives his Fore We are a Toyota family. Over the past 30 years, we plus several of our six kids have owned roughly a dozen Toyotas. My husband still drives his Forerunner with going on 400K miles on it. So we know Toyota dealerships and mechanics. And Lost Pines Toyota stands a head above the rest. They always do right by us. More

Relaxed buying experience Had a nice time buying the truck. Would recommend it to others. Easy going group of people. Nice facility. Clean. No rush. Exceeded my expectations Had a nice time buying the truck. Would recommend it to others. Easy going group of people. Nice facility. Clean. No rush. Exceeded my expectations More

Tundra TRD Pro Good service on an awesome new truck. Didn't plan on buying one today but when I saw my truck I wanted it!! It was great working with Daniel as well! Good service on an awesome new truck. Didn't plan on buying one today but when I saw my truck I wanted it!! It was great working with Daniel as well! More

Disappointed in the lack of integrity We were give a price for a car in a person email from the sales person who we had been working with over the last 5 days. We replied to the email "th We were give a price for a car in a person email from the sales person who we had been working with over the last 5 days. We replied to the email "that sounds great see you in about an hour." We drove 44 miles to the dealer intending to buy the car. When we got there the sales person said that the price in the email was a mistake. The sales person said she could not honor the price. We asked to speak to the manager who also said they could not honor the price. Eventually after expressing much disappointment and distress, we spoke to the general manager who said that he would honor the price stated in the email, but at that point we knew we could never enjoy driving that car after feeling so deceived and manipulated. More

Best of the Best Bar None! I am an ebuyer of most things. I recently bought a 2015 Prius from Lost Pines Toyota and find myself 100% impressed with the deal and the staff at thi I am an ebuyer of most things. I recently bought a 2015 Prius from Lost Pines Toyota and find myself 100% impressed with the deal and the staff at this lovely dealership. MIKE MONDELLI was my sales person and I have never had a speedier, pleasant and more satisfying sales person than Mike. He kept saving me money even after making the online deal. He honored all his promises and then some which is rare. Above all, He is worthy of your trust. Even though I had my own financing he showed me that he could save me even more money and lowered the interest rate to nearly half of what I had secured. No other dealership could even come remotely close to the deal I got from MIKE MONDELLI. I can't rave enough about this dealer, the experience, nor the staff. It was superb from start to finish! More

Awesome individuals! Best car purchase experience I've ever had. You won't regret it. If it can be done, Reed will get it done for you. I'm from San Antonio and have a Toyota dealership less than I've ever had. You won't regret it. If it can be done, Reed will get it done for you. I'm from San Antonio and have a Toyota dealership less than 3 miles from my home. So what am I doing driving 80 miles to buy a car in Bastrop, you say. I go where I get the best deal and more importantly the BEST customer service. Most of the work was done prior to visiting the dealership through emails. I put in a bid proposal request, Reed responded promptly and I accepted his bid. We arrived at the dealership where we were greeted promptly. Reed was busy with other clientele so Henry Halamicek assisted us. He showed us the car and explained all the features to us. We took about 15 minutes in the finance office and we could have been on our way but I was enjoying this dealership so much we stayed a bit longer. This dealership is a small town dealership. No tall standing tower where the sales manager looks down on everybody as if he were a prison guard on watch. On the contrary, the owner, Carlos Liriano, was there and came over and introduced himself to us and asked us if everything was satisfactory. You definitely don't get that treatment in the "city". I've been to several dealerships and not once has Red Mccombs or Tom Benson ever come out to greet me. So in closing, if you enjoy a small town atmosphere, being treated like a friend or neighbor and "no pressure" salesmanship, then this is the place for you. Hope you enjoy your car purchase as a much as I did. Tell'em Merv sent you. Thanks Reed & Henry More