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258 Reviews of Lost Pines Toyota - Service Center
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May 01, 2025
Although the service department was short handed, the two people that I dealt with made me feel as if I was the most important customer there. The young lady who greeted me had a welcoming smile and directe people that I dealt with made me feel as if I was the most important customer there. The young lady who greeted me had a welcoming smile and directed me to the person that would be taking care of my vehicle. Cameron was polite, and professional. Both of these people are an asset to Lost Pines Toyota. More
by kathy_seale
Employees Worked With
Cameron
May 01, 2025
On 26 April 2025, Saturday morning at 8 AM, my wife arrived in her 2022 Toyota RAV4 LS, at her scheduled appointment time at Lost Pines Toyota (Service Dept.) here in Bastrop, TX. Her windshield washer arrived in her 2022 Toyota RAV4 LS, at her scheduled appointment time at Lost Pines Toyota (Service Dept.) here in Bastrop, TX. Her windshield washer was leaking washer fluid. At 10:19 AM, she was advised that her car was ready, and paid her bill of $1106.42. OMG! The service manager explained the details of what was performed, that the two hoses from the washer fluid reservoir were replaced. So, in total, two hours and 19 minutes cost her $1106.42, which equates to approximately $500 per hour. What’s wrong with this picture? Huh? More
by RON
Employees Worked With
Cam Caldwell
April 28, 2025
Good job overall just missed on 1 part that caused some delay in finishing up on time. delay in finishing up on time. More
by home
Employees Worked With
April 20, 2025
They always do a great and efficient job. I trust what they say. The personnel are always friendly. I trust what they say. The personnel are always friendly. More
by tjpure101
Employees Worked With
April 10, 2025
I have been a Toyota owner for many years now and I love my tundra. I have had all maintenance done by lost pines and they are on top of it. Thanks lost pines my tundra. I have had all maintenance done by lost pines and they are on top of it. Thanks lost pines More
by darelbaucum
Employees Worked With
April 05, 2025
Thid has been the worst experience i’ve had. I’ve taken my car to be serviced at lost pines 2x already but the most recent one topped it off. My advisor was not only a bit rude but towards the e I’ve taken my car to be serviced at lost pines 2x already but the most recent one topped it off. My advisor was not only a bit rude but towards the end he just handed me the key and told me to go that he would “figure” out the paper work afterwards. I went to my car and it still had the flag that they put on the window…. I asked a guy walking by what I could with it and he just said he would take it and apologized for the other guy. From the start my advisor looked as if he didn’t want to be there.. More
by marielossarmiento
Employees Worked With
April 03, 2025
My recent visit to Lost Pines Toyota went very well. Mr. Cooke - the Service Director, took care of me and made sure his staff took care of me. He was very friendly and helpful. Also a part of this g Mr. Cooke - the Service Director, took care of me and made sure his staff took care of me. He was very friendly and helpful. Also a part of this good service was Brian Murry - Service Advisor. To top it off, the gentleman who sold me the truck, Beau Pantania, saw me drive up and came made a point to come outside to say hello. All of these three gentlemen made me feel welcome. Thank you!! More
by JR
March 25, 2025
I haven't bought a car here, but I bring all our cars here for maintenance. The service is great, and the staff is friendly and helpful. here for maintenance. The service is great, and the staff is friendly and helpful. More
by aguilar.shelley
