Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
266 Reviews of Lost Pines Toyota - Service Center
Sort by
July 02, 2025
My car was dropped off at 8 am for a scheduled appointment time for a recall. Never once was i called or my mother who dropped it off. We called multiple times to only never have our calls return appointment time for a recall. Never once was i called or my mother who dropped it off. We called multiple times to only never have our calls returned. The onky texts we received were when the appointment was scheduled, when the car was dropped off, and them thanking us for and wanting a review. I still have no idea what the outcome was and if my vehicle was part of the recall or not. And never once did I or my mom ever get to speak to the service advisor who was helping. Very dissatisfied with this. More
by Ruthlang2004Ruth
Employees Worked With
Thynthia Feliciano
June 11, 2025
My recent visit to the service department was excellent. The process was efficient and organized. Cam was incredibly helpful, keeping me updated as to progress throughout the process. The process was efficient and organized. Cam was incredibly helpful, keeping me updated as to progress throughout the process. More
by Amy
Employees Worked With
Cam Caldwell
June 11, 2025
Toyota service has always been very good. We were early but they did start right away. The text messages are a nice way to keep in touch as they did an oil change, tire rotation and inspect We were early but they did start right away. The text messages are a nice way to keep in touch as they did an oil change, tire rotation and inspected everything. So now the car is good to go till the next time for service. More
by dorothymatheson
Employees Worked With
He told me his name but I do not remember it. Very nice young man. Talked with my husband about military servic.
May 21, 2025
Very pleasant service and attitude from everyone. Everything is done on a timely manner. Kept me informed of progress. Everything is done on a timely manner. Kept me informed of progress. More
by fxrgod62
Employees Worked With
May 18, 2025
I had a appointment scheduled shower up 15 minutes before took them 30 minutes to come and check me in . took them 30 minutes to come and check me in . More
by breonbrown3
May 16, 2025
Print professional service with common Texas courtesy was given to me in my recent visit to Lost Pines service department! Thanks to You All! given to me in my recent visit to Lost Pines service department! Thanks to You All! More
by Thom D
Employees Worked With
Annie Howell And Naphtali Medina
May 13, 2025
The customer service was impeccable. The technicians were informative without being imposing. I'm more than pleased with the service I received and will be returning in the future. The technicians were informative without being imposing. I'm more than pleased with the service I received and will be returning in the future. More
by Muzill
Employees Worked With
Thynthia Felici, Stuart Young
May 04, 2025
I needed my brakes checked out and an oil change. I got what I paid for in a timely manner. Good pricing and a 10% military discount. Not much more you can ask for. I got what I paid for in a timely manner. Good pricing and a 10% military discount. Not much more you can ask for. More
by evanpaskow
May 01, 2025
Although the service department was short handed, the two people that I dealt with made me feel as if I was the most important customer there. The young lady who greeted me had a welcoming smile and directe people that I dealt with made me feel as if I was the most important customer there. The young lady who greeted me had a welcoming smile and directed me to the person that would be taking care of my vehicle. Cameron was polite, and professional. Both of these people are an asset to Lost Pines Toyota. More
by kathy_seale
Employees Worked With
Cameron
